ROYAL HOLIDAY / PARK ROYAL Timeshare COMPLAINTS
Royal Holiday Timeshare, Park Royal timeshare, Grand Park Royal Timeshare, Royal Holiday Travel
- Legal Name:
- Royal Experience SA de CV.
- Resort sales locations
- Acapulco, Cancun, Cozumel, Cuernavaca, Ixtapa, Puerto Vallarta, Riviera Maya, San J
- Resort collections
- Concord Servicing Corporation, Phoenix & Scottsdale, AZ
- Rental Companies:
- International Leisure Group, Royal Holiday International Marketing.
- Hotel Representatives:
- Ryan Grover, Octavio Favela, Steve McPhee, Nancy D'Argence, Richard Noto, Alba Cuervo
Royal Holiday doesn’t have the best reputation within the timeshare resorts. Most of their sales are done under high pressure sales tactics, a high number of members at Royal Holiday feel like they have being lied and scam and most timeshare contracts are being misrepresented.
One of the most common scams at the moment of purchase is that Royal Holiday’s sales person will make you any verbal promise to get you to sign their contract, however the contract clearly states that any verbal promise made by the sales associated are invalid unless those promises are establish within the contract.
Royal Holiday promise one of the best customer service for their members, this only happens if the current member is calling to make a payment and if you have any questions or concerns about your membership the associated is more likely to tell you they will send you all the information over email, well sit thigh because this email will never arrived, The most common answer to any unhappy member at Royal Holiday is to Upgrade your membership no matter what is that you are unhappy about and you end up paying more for a membership you weren’t happy to begin with.
Booking with Royal Holiday is another issue, at the sales’ pitch, they promise you can travel anywhere at any time you want. This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points, you will need to upgrade and pay even more money to them.
Most Royal Holiday’s Sales are done outdoors or other locations that aren’t Royal Holiday’s Sales office, as a “courtesy” from them, they will let you purchase and sign their contract at the spot, “hey! You wouldn’t miss the opportunity of a lifetime, right?” So by this the sales associated will briefly explain you the contract as their convenient, probably letting out important information to you. Some sales associated opt for sending all the documents to your home, mean while you enjoy of your holidays or vacations, by the time you get home and read careful the contract you realize your purchase is not what you though It was and even worse realize your recession period is over.
Royal Holiday sales associate tells you are doing a great investment in real estate, another huge lie, timeshare is not nor an investment or real estate, you are leasing a hotel room for a period of time once a year, and therefore you do not own the hotel. It is not an investment because there is not market for resale or renting out your unit therefore no profit.
Royal Holiday Phone Number
(55)5627-8800
En verdad quiero deshacerme de la tomada de pelo que es Royal Holiday Club! Ojalá nunca hubiera ido a la presentacion, tengan mucho cuidado son unos mentirosos, alejense en cuando alguien de royal holiday se les acerque!
Sería bueno que alguien sacara un documental de la falsedad de atractivo que es Royal Holiday y de las falsas espectativas que ofrece, de todos los engaños a los que son expuestos todos los turistas cautivos durante y posterior al pago de la membresía... y sobre todo las agresivas estrategias de comercialización que utilizan... Todo esto bien documentado puede ser exhibido a nivel Mundial; y lo mismo se pudiera hacer con otras "empresas turísticas" refiriéndome a estas como pseudo y nefastas que solo engañan al turista. Es más sería bueno que Anonymous a hackeara y destruyera toda su base de datos de los clientes a nivel mundial y exhibiera la información contractual con la que pretenden amarrar a los cautivos!
I am behind 2 payments, because I stop sending those. I just receive a collection notice. I owe about 6k to this time share, and I paid about 10k to Royal Holiday Club. Please help!
Realmente es increible e inconcebible que autoridades de cualquier pais, permita que sus conciudadanos sean estafados de esta manera tan impune. por lo que si en grupo nos unimos y pudieramos aqui en México que todas estas malas experiencias que hemos tenido, se convientan en iniciativas que podamos llevar a las camaras de diputados y senadores y puedan surgir las leyes y reglamentación que protejan al ciudadano de estos delincuentes que aprovechando los vacios legales se aprovechen con contratros leoninos que dañan la economia de gente como nosotros que hemos trabajado pagando nuestros impuestos y que seamos despojados de lo que tanto esfuerzo nos ha costado.
Quisiera saber si puedo cancelar una membresia de tiempo compartido ya que lo que prometieron no lo se ha cumplido realmente es una total estafa ya que no puedes disfrutar de nada de lo que te ofrecen y es un dinero hechado en saco roto que en su momento uno lo ve asi la verdad.
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