SUNSET GROUP Timeshare COMPLAINTS

We purchased a timeshare at Sunset  on may 23, 2011 in Mexico. What we had been promised is not true at all.We paid an administration fee on the day. Then there are 3 payments of approx $700 to come starting on July 8th (then August 8th and Sept 8th). Then the remainder is due via finance agreement. What should we do now?

I have canceled my membership after 1 day purchased. It was very streefuly but I did. The problem was that I had paid USD 800,00 in cash plus more in credit card.
 The credit card was canceled but the money never achieved my bank account.
I lost contact with the salesman (Alex Garibold) and his manager (Rava).
 My contact is [E-mail]
Renan 

En diciembre viajamos a Cancun y fuimos invitados a una  presentacion, después de más de 3 horas ya cansados compramos una membresia cib sunset, nos parecio una buena idea por todas las oportunidades que nos platicaron y por las promociones que nos ofrecieron. Para verano queriamos utilizarlo y nos dijeron que para las fechas que queriamos usarlo no habia disponibilidad y para las demas promociones que nos prometieron teniamos que pagar mucho dinero, dineronque jamas nos dijeron que tendríamos que pagar. 

I have a two bedroom, two bath TimeShare at the Sunset Fisherman Spa & Resort in Play Del Carmen. Fully paid for, but have not used in years. What are the consequences of not paying the maintence fees. Would be happy to give this away!!

 I purchased a Timeshare with sunset  and they promised to sell it for me in 90 days if i pay $2000 us, so i bit. since the beginning of March I have emailed the company and phoned almost daily and have not been able to speak to anyone or get a response. Another resort timeshare resale company called me  and told me that  they have a buyer on the other line and would sell it for me for $3000 dollars. This sounds like a pyramid scam purpotrated by Sunset Lagoon to get more and more money.

Mi esposo y yo pensamos que fuimos involucrados en una venta fraudulenta, nosotros somos mexicanos pero tenemos tiempo viviendo en USA, en nuestras ultimas vacaciones a Mexico nos invitaron a conocer las instalaciones de sunset segun nos dijeron no se trataba de una presentacion de tiempo compartido y nos darían $3000 pesos si asistiamos, creimos que solo era una estrategia de mercadotecnia para que la gente conociera las instalaciones del hotel y aceptamos la oferta. Al dia siguiente después de un día maratonico y  con ganas de ya regresar a nuestro hotel compramos una membresía, no supimos ni en que momento pasó, que decidimos comprar. En la noche discutiendo la situacion y con la cabeza fria decidimos que no queriamos la membresia, nos comunicamos al hotel pero como nonos atendian tuvimos que ir hasta el hotel, gastamos otro dia mas de nuestras vacaciones intentato resolver esto, porque los muy desgraciados no nos querian cancelar nada, estuvimos ahi hasta que nos atendieron y nos firmaron un papel, aun asi aun no recibimos nuestro dinero de regreso y estamos peleando por medio de profeco y nuestra tarjeta de credito.

We purchased a  timeshar at Sunset and after got home we realized that the price we paid was inflated, way more than the going price and what other people have paid, and was an outright scam. Also, from the experiences that other people shared on internet, most of what we were promised was not true, and in fact we had 5 business days to cancel. We have attempted to do that, but since they consider Saturday a business day and our post office was closed on Saturday, we may have mis! sed the time frame. We are also contacting our credit card company to request a stop on the payment. Definitely a scam which stole $6,000 from us.

I purchased membership in Sunset Royal. I was told that it is a good financial investment; that I can make a lot of money by renting it out; that I can easily resell it and even make a profit on it. I have just emailed the Sales Manager, copied to PROFECO, requesting cancellation and a full refund of the 10,000USD I paid on my VISA and believe that I am within the 5 day right of rescission. However, it seems from your site that Sunset are not good at complying with the law in this regard.

We made a timeshare purchase in Cancun under pressure. We gave a US$6000 deposit via credit card, but now owe $25000 to pay the balance. They put unfair pressure on us to make a decision without the opportunity to research the property, I now believe we paid too much, and we don’t want to pay the balance and purchase the membership.

We bought a timeshare at the sunset lagoon resort in cancun, costing about $15,000. we were faithfully promised that if ever we needed to sell our investment the sunset group would always buy it back, probably at a greater price than we paid! they even showed us documents relating to a resale they´d just done. We have never been able to use the timeshare due to changed financial circumstances. we have tried relentlessly over the past 4 years to get the group to repurchase it but to no avail. We also paid $500 to a company who promised they could sell it, also no joy! in hindsight we realise how stupid we were to buy in the first place but the sales team made it look very attractive, a solid investment and were very persuasive!