SUNSET GROUP Timeshare COMPLAINTS

Tengo 2 tiempos compartidos, primero compre uno en Sunset lagoon Cancun y despues en Villas del Palmar en Puerto Vallarta, con las mismas quejas que todos tienen, nos prometieron en Puerto Vallarta que venderian nuestro tiempo compartido (Sunset) nos contactaron en ese momento con otra empresa y nos pusimos de acuerdo, quienes nos cobraron 699 dólares y nos garantizaron vender el tiempo compartido de Sunset en no mas de 3 meses, tenemos mas de 3 años y seguimos en espera.

We purchased a "Platinum" two-bedroom timeshare, 1 week regular and 2 VIP weeks.  We spent $25,000 and felt that if we used it once a year for ten years that we will have recouped our investment.  We have in fact used it almost every year.  You MUST call one year in advance in order to reserve at high times.  We have only tried to trade for another location once and that was not a good experience.  So the VIP weeks are basically useless.  
  HOWEVER, we are now experiencing our first problem.  We had to cancel three studios we had reserved for CHristmas week.  We were to receive a refund of $1048.00 for this cancellation.  That was three months ago.  They keep telling me my credit card won't allow the refund. After four calls back and forth today, I am waiting to hear back from them, following a conference call with my credit card company and them. They must have major cash flow problems is all we can figure....very sad. We have really enjoyed Fisherman's Village.  Our question is....what happens if we just quit paying our maintenance fees in the future, particularly since they have not refunded for cancellations.  Can they really come after your credit rating?
 
manage at my credit card company and "Lisset" in the Sunset business office.   

Purchased time share at Sunset Lagoon.Never told we had recesion rights-5 days and felt we were missled. purchased last November 2010 near end of month. Deposited 25,000 down. Feel we were mislead and am looking for assistance.

I have a timeshare since 2000 through Sunset Group in Cancun - I tried to cancel right after I got back but to no avail because no one would call me back...so I got bullied into paying it which was over priced - they said they would buy it back.I have never used it and they keep wanting maintenance fees which I paid for a while but now I can't.

I have a very similar story with Karen. I was a member since 2004 and noticed Sunset group is bunch of liars ripping off harding working innocent people like us. I paid off the membership as I didn't even know the 5 days cancellation period. Last week I sent an email to sunset group requesting my membership cancellation. So far I haven't heard anything from them. I'm praying that they release me from the membership without a mess so I won't have to pay maintanance fee of 2011.

Another one suckerd in! sunset lagoon, cancun. bought May 25,2007 3 week 2bdrm. Also signed waiver to cancel in 5 days. we paid $30,000 and they don't want to buy it back.

disculpen se me perdio una carta con mi estado de cuenta como puedo saber aora cuanto debo pagar ??

We bought a timeshare from Sunset world May 2008. The contract was based on our trading in our other timeshare. We were told that they would do everything to get our timeshare, at no cost to us, we just had to sign and it would be given. That never happened. We have tried to cancel the contract, as we also had $ charged to our credit card account for maintenance fees in December, when we have written in our contract April 11 as our payment date--they committed fraud. We now own 2 timeshares, stopped paying Sunset, have sent complaint to Profeco Consumer complaints, who have had 1 meeting, and have another planned. Is it really legally possible to get our $ back? They refused to cancel our contract, and will only cancel it if they keep our 20,000 dollars we spent.

YO  ADQUIRI MEMBRESIA DEL  CLUB REAL DE CANCUN  JUSTO HACE TRES MESES  EN SEPTIEMBRE  DE ESTE AÑO .
 ME  DIJERON MUCHAS  COSAS  TE PINTAN EL CIEO PERO A LA HORA DE UTILIZAR LOS SERVICIOS   NO SON TALES.
  SI SE REQUIERE INTERCAMBIAR SEMASN  ELLOS DICEN DEBE SER  4  MESES ANTES  SEGUN DISPONOIBILIDAD PERO NUNCA HAY DISPONIBILIDAD.
 TE DICEN LOS ASESORES QUE TE PUEDEN ARMAR LOS PLANES POR MEDIO DE BEST DAY Y PAQUETES MAS ECONOMICOS A OTROS PAISES PERO NO HAY TAL   ES UNA FARSA.
  YO PAGUE      5000 DOLARES  Y AUN FALTA  LO DEMAS   QUE LO HACEN CARGO A MI LA TARJETA DE CREDITO .  NO QUIRO EGUIR PAGANDO .
POR ESO DESEO SABER  SI ALGUINE ME PUEDE  AYUDAR   , QUE PUEDO HACER   CRACIAS 

When I purchased a membership at sunset lagoon the sales person promised to buy our current timeshare in exchange for our purchase with them. I have a document stating they were to do this within 120 days. Their transfer company called and asked $1,700 for the transfer. When I emailed Sunset Lagoon, they answered me that it was my responsibility.