SUNSET GROUP Timeshare COMPLAINTS

They are not maintaining Fisherman's to the promised standard. Roofs were leaking and a whole building had to be evacuated. One family was locked out of their room for 2 days because the door to their room corroded. Paint is peeling. Loud AC unit kept us up all night. Room couches were replaced with cheap plastic couches. Towels, snorkel gear, and body boards were broken or overly worn.

Plus all the standard lies- value has increased dramatically (lie), we can sell our week and VIP week to them or any other broker for well over maintenance cost (lie), we would have full access to Tres Rios when finished (lie).

Cada vez que intento hacer una reservación dicen que no hay disponibilidad. No me explican cómo puedo hacer para rentar mis semanas y me siguen cobrando manuntencion como si realmente me dejaran usarlo./ su personal es de lo más grosero e incompetente.

Hola soy lida de colombia compre una menbresia con sunset y quiero cancelar este contrato pero según ellos me van a embargar por no seguir pagando

Las personas de este resort son un asco , una perdida de tiempo totalmente, sobre todo de dinero que jamas volveremos a recuperar, encarecidamente les pido por propia experiencia no dejarse convencer por las tacticas de estas personas, te envuelven con el fin de venderte un tiempo compartido , tenemos 4 años que firmamos y no nos han dado lo que prometieron , un fraude.

I would like a consult I already leave a message over the phone and nothing happen thanks

Una pesadilla de la cual quisiera despertar ! no es posible que hayamos pagado muchisimo dinero por una membresia que no podemos usar ! puras mentiras nos dijeron , nos engañaron totalmente, ayuda !

I got scammed by Carlos. It happened last year and I was 26 years old. I asked him "Can I rent my weeks yearly guaranteed?" and of course he said "YES! Guaranteed, we can rent it out if you will not use them". He also did not tell me about the maintenance fees. I signed the contract and the rest is history. It was unfortunate that I took his word. He is a Filipino and I am as well and I trusted his words. Lesson? Never engage in a transaction base on words. Consult an expert before making a final decision. A very costly lesson indeed.

Dont waste your money with sunset group , those people the only thing that they know to do is scam people , dont trust if they tell you that is gonna be the investment of your life or stuff like that , if you have one quit as soon as posible, good luck.

adquirí un contrato de tiempo compartido con sunset en cancun el día 15 de enero y como hago para cancelarlo soy de Panama

I bought 2010, after i signed contract with them, in 24 hours i decide to cancel it, but they give us a hardtime, they said after you signed, it mean done, i told them in American any contract signed, we have the right to cancel the contract in 3 days, he told me too bad it Meixco not american, and i told him ok i will call my credit card company fraud charge, then he said my Florida office will take you to the Court. the manager give us some writing said guaranteed will buy back same price or more after one year. 3 years ago i call in to sell them back, but they said we don't buy back now, because we still have a lot didn't sell it. I bought 6 years already never go back there, recently i want go for one week with double suit room, but i have to change my time, the repesenttive Mr. Francis Gomez told me they only can give me a samller room, so i ask i bought timeshare with VIP package, that how you take your VIP, he hange up my phone,
so i call back another guy told me he is in the meeting now. Any Way this company all liers, and customer service very bad, never trasfer to their superviser. I hope we can go together suit this company.