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RAINTREE VACATION CLUB Timeshare COMPLAINTS

Raintree Vacation Club, Club Regina

RAINTREE VACATION CLUB Timeshare COMPLAINTS
  Legal Name:
Regina Club S.A. DE C.V.
  Resort sales locations
Los Cabos, Puerto Vallarta, Cancun.
  Resort collections
Aspen National Collections, Brooksville, FL & Grand Junction, CO
Hotel Representatives:
Claudia Perez, Sharon Hall

Common Complaints:

  • All of their clients were imposed Special Assessments on one or several occasions which, in effect, doubled their yearly maintenances fees without stating the specific reason for the additional assessment fee.
  • Raintree has increased their maintenance fees at higher rates than were outline in their contracts.
  • Raintree Vacation Rentals.

Raintre Toll Free Phone number:
1-800-424-6532

Local Pnone number:
317-805-9167

To receive more information about Raintree timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
281 Complaints
  • DaniellaOctober 7, 2013, 3:01 pm

    In November 2009, we upgraded our timeshare to what we thought was a two-bedroom, three-bath at Raintree Vacation Club. Well, truth be told, they switched it to a two-bedroom, two-bath standard. I was told that the proposal I signed or the floor plan I initialed which clearly stated, "Two-bedroom, Three-bath" didn't matter.

  • MelissaOctober 7, 2013, 3:00 pm

    We bought timeshare at Raintree for £7,000. Since then, we have paid maintenance fees bi-annually. This has never gone down, only increased. Recently we were asked to pay an insurance to guarantee we got the week we bought. Am I the only one who thinks this is a cheek?

  • RaintreeRipOffSeptember 15, 2013, 12:07 pm

    Upon receiving the first assessment in 2009, I just quit paying the Annual fee. Had 2 collection letters and immediately responded to them stating that I will not pay, and haven't heard from them for over 8 months. No phone calls either and no hit to my Credit Report. Either my "Refusal to Pay" letters were pretty convincing - or the collection agency was only hoping that it could use fear tactics to scare a small percentage of Raintree owners into paying back accumulated Annual Fees. I had my purchase paid in full, was able to use it a total of 5 times, so I just wrote it off as a loss and let them pound sand. Anyone who actually believes that this company is anything more than a scam probably also still believes they will be able to keep their doctor under Obamacare! Just accept the loss, don't make more annual fee payments, but DO respond to any Collection Letters since a non-response will taken as an acknowledgement that you owe the money.

  • S ChávezSeptember 6, 2013, 10:54 am

    Soy miembro de Club Regina o Raintree Vacation Club desde 1998 y actualmente me encuentro en una situación similar a la del señor Roberto quien publicó su caso en julio 26, 2012, 3:36 pm. ¿solo deseo saber si puedo contactarlo para saber si resolvió su problema?.
    Por su atención, gracias.

  • Fernando Antulio Morales MurakawaAugust 30, 2013, 2:24 pm

    En mas de una ocacion he hecho referencia de que no he utilizado los servicios que ya estan pagados y que la razon es por salud, desde el año 2009 fui operado del Corazon Abierto, no obstante me vi precionado por la empresa de cobros que utilizaron, quienes me prometieron interceder para que se diera mi contrato nunca utilizado por cancelado, y cancele mas de dos mil dolares de mantenimiento y ahora vuelven a la carga, sin tomar en cuenta mi situacion actual, ya no estoy trabajando, nunca he usado el servicio, los autorizo para que la vendan a otra persona, renuncio a lo cancelado, con todo y el pago innecesario de mantenimiento, pero por favor, reconsideren la situacion, dense por bien pagados con lo que ya recibieron del contrato y del mantenimiento y dejenme de cobrar, por que ya no tengo con que pagar mas.

  • AlanAugust 5, 2013, 9:18 am

    I know a young fellow that used to work selling timeshares and after what he told me about them, I'd never even think of using them.

  • Jose GomezJuly 20, 2013, 8:34 pm

    Debido a que perdi mi trabajo, me vi imposibilitado de continuar pagando la cuota de Mantenimiento, le avise a Raintree Vacation Club de mi situacion, mi intencion de cancelar o congelar mi membrecia hasta que estubiera en condiciones de pagarla nuevamente. La membrecia ya esta pagada al 100% solo ya no pude continuar pagando la cuota de mantenimiento. No me han dado una respuesta favorable a mi peticion, pero me llegan notificaciones de una tal CONCORD para que pague o de lo contracio se iniciaria un proceso legal en mi contra.. Haria un esfuerzo de continuar con la membrecia a partir de Enero 2014; pero desearia no me cobraran las cuotas de mantenimiento que no se pagaron ya que por no pagar no tenia derecho a reservar.

  • JuliaJuly 20, 2013, 9:03 am

    Got a letter in the mail today from Raintree Vacation Club of which we have been members for 6 years. They are whining about not being able to meet all the "upgrades" their members want, so they now have to charge an $820 "Special Assessment". This company is a joke. Every time we have tried to book a timeshare vacation with them we have either been unable to or have had to jump through major hurdles to do so.

  • BryanJune 28, 2013, 8:13 am

    I purchased my timeshare last year and my maintenance fee this year has doubled, and no one will explain it to me, i'm not gonna pay for it no more. How can i get rid of this timeshare?

  • JJ RodriguezMay 13, 2013, 7:29 pm

    I bought into the Club Regina when it first got started...25 years ago...It was supposed to be a non-profit entity with the owners and management serving on the board of directors and having full transparency...of budget and operating expenses..It was a great experience for a while ...until Raintree Vacational International took over the management...Now there is no transparency , no budgets , no knowledge of operating costs and I do not know how a Non-profit Club was stolen by RAINTREE management in cahoots with their mexican counterparts...Bancomer used to own the properties but they sold to maybe Citi-bank so the perpetrators are us based ...anyway ..be careful....stay away,,,,All I get when I go to the resorts is bad accomodations and service and they constantly want me to change ..upgrade they call it ..my contract ..more money all the time ..if you do not give them more money they tell you that the resort is full especially the high season which I am sure they rent the units...milking you of your money...stay away....I have asked them for my money , turned them in to the California Attorney General..They quickly moved out of state , hired a lawyer in Mexico and found out that they were using a front in Guadalajara for damage control.. also turned them int to the us attorney general ..the gm is an attorney so don't expect any type of investigation ...you are on you own stay away and call me if you have any questions ...ps i can tell if you are from Raintree...give me my money back or i will continue to tell the truth online...JJ

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