RAINTREE VACATION CLUB Timeshare COMPLAINTS

We have 2 timeshares and we can`t afford it, My husband lost his job and the monthly payments are too expensive,  we have 2 children and my mother is sick. I have called raintree to cancel our membership but it is too hard  to reach  them. I´m tired of this situation and I want get out of this timeshare as soon as possible.

Compramos una membresía con Raintree por $7,900 dólares hemos tenido problemas  para las reservaciones y no estamos muy contentos con la membresía quisiéramos cancelarla,  intentamos marcar a sus numero pero dice no ser de México por favor contáctenos a la información que les proporcionamos, gracias.

We went to Mexico last year and we bought 2 timeshare at different resorts,  one of them was  raintree,  we are very remorseful, it was a terrible purchase and we don’t know how to get rid of this , we never travel and the expenses for having a membership are very high, and our earnings are low.

My story also has a unhappy ending. We fell for their  lies , and now we don´t know how to get out of this contract. The price for our membership was $38,000  at the beggining but then they offered us a “different” promotion, of course all was a total lie. It was the same membership with a different price just to convince us to buy it. They opened us a new credit card without our consent and we noticed that too late but we have contacted the bank to file a dispute about the credit card. We don´t know if that it is going to be enough because the bank told us that they have  all the paperwork signed by us and that can help the resort to win the dispute.

We purchased a membership at Raintree but we are having many problems. They told us that we have a pending bill, but we were sure that we had made all our payments on time. We called them to clarify and they told us that there are some extra payments that are established in our contract and we are obligated to make because we signed a contract with them.  They tried to explain to us what the extra payments are for, but they seem illogical. What do you think about these payments? Have you ever heard anything about them? Are they legal?

Since we bought our membership at Club Regina 4 years ago, we have been waiting for our money, the sales manager promised us  $1,500 per week and we bought 3 weeks, we paid  a fee for a  rental company and we have been paying our maintenance fees  on time. We have called  the resort  to ask about our money  and  the only thing that they said it´s that they are not responsible for the rent of our  weeks, that we have to contact our rental company.

I was vacationing  on Mexico when I was invited to a presentation at  raintree vacation club. Early the next day  we went to the presentation and when we got back home with a new membership because we owned another in USA. I have been calling the resort to try to cancel the membership because we saw several complaints on internet and now we are scared.  My husband told me that we are in the same situation and we are victims of timeshare fraud but I´m refused to  believed  and I’m going to do everything that I can do to  avoid it and get our cancellation.

Is it true that if I cancel my membership, Raintree can take all my money that I paid them? I´m not comfortable with the membership and I called them to tell them. At first they didn´t want to cancel my membership but after a couples of emails and calls they told me that that if I cancel my membership I will lose all the money that I gave them. That is unjust , they lied to me  and I have never used the membership so why I should  give them my money?

I sent many emails to my salesman because I want to cancel my timeshare, after hundreds of emails, I thought he was tired of me and he finally answer me. I told him that I would not be paying anything further on the contract until the liquidation of my Velas timeshare is complete and until I have received the money promised.  I asked him to refund my down payment which they obtained by arranging for me to have a credit card. He answer me that he is not the responsible of the selling of my timeshare just like that and he  never touched the topic about my down payment, he believes that he can play with me , but  I´m not going to allow it.
 

I also an a  Raintree timeshare owners who have seen maintenance fees nearly double since purchase.  When I call to ask how i could make the payment ON 'special assessment fee'.... i was told that i could make them monthly payments.. now i see that I have additional charges for collection and late fee's that add up to $150.00 on top of the $820, surprise of an unexpected 'special assessment fee'. this is maddness i could have payed my yearly maintanace fee if not for the additional 'special assessment fees now i have all these late fees collection  adding up.. I would love to get out of this time share & recoup some of my investment or stop the bills from accumulation