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Read more on how Mayan resorts timeshares creates "perfect" atmospheres to lure prospects into unnecessary timeshare purchases and become mayan palace timeshare scam victims.
Mayan Palace is a resort brand owned and operated by Grupo Vidanta, a Mexican development company in the 1970s. Grupo Vidanta has evolved into one of Mexico's leading developers of tourism infrastructure—including Mexico's first privately built and owned international airport at Puerto Peñasco. These resorts boast spacious accommodations, world-class restaurants, golf and tennis facilities, a high level of services and amenities, children's programs, and themed events.
Mayan Palace sales tactics are aggressive, and representatives will tell you anything you want to hear to get you to sign a contract—and keep you locked into it. It is all too common for sales representatives to offer existing owners an "upgrade" to a more expensive membership, promising benefits that never materialize.
Among the most egregious Mayan Palace timeshare scams committed by sales representatives:
- Concealing the cooling-off period. Representatives frequently fail to inform buyers that Mexican law grants a 5-day cooling-off period during which they can cancel the contract without penalty. Instead, they repeatedly tell buyers that once the contract is signed, there is no cancellation period whatsoever.
- The "trade-in" deception. Sales representatives offer a trade-in, leading buyers to believe that Mayan Palace will take their existing timeshare, sell it on their behalf, and deduct the proceeds from the cost of their new Mayan Palace membership. In reality, the buyer ends up owning two timeshares, with payments due on both—turning it into a double Mayan Palace timeshare scam.
- False promises about travel benefits. The sales pitch will explain all the wonderful places you can visit with your timeshare, and how exclusive and prestigious it is to own a Mayan Palace membership. What they fail to explain is how the timeshare actually works, what the real possibilities are of traveling to those destinations, and what type of unit you are actually purchasing—which is often not the same unit shown during the tour. They also promise discounts on airfares and certificates for cruises, both of which are false.
Dealing with Mayan Palace after purchasing a timeshare can be frustrating. Customer service rarely provides the answers you expect when it comes to using your timeshare or booking your next vacation. You are lucky if you are able to book anything at all.
Before You Purchase: A Word of Caution
Before you purchase any timeshare, you need to think carefully about how you will use it in your life, and whether you truly have the money to spend. Take your time and do not make any commitments on your first visit. Do an internet search on the company—if the company is legitimate, they will let you come back another day if you wish to make the purchase.
Thousands of people every year fall victim to fraudulent timeshare sales practices while vacationing in Mexico. The sales teams have carefully crafted and proven techniques to close sales, and they are very skilled at ensuring that potential clients become timeshare owners.
Take Action
Do not feel ashamed of your purchase. Instead, take action to prevent others from financial ruin and to resolve your own situation.
Contact Mexican Timeshare Solutions today for professional advice on how to get rid of your Mexican timeshare contract, so that you can take vacations on your own terms.
To receive more information about Mayan Palace timeshare and how to cancel your membership, send a WhatsApp to +52 1 333 239 6589, fill the contact or call us at +1 714 277 3662.
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Leave your comment below and share your Mayan Palace timeshare reviews with us. To know more about timeshare scams go to:
Timeshare Resale Companies Over Promise and under Deliver
I bought a Mayan Palace timeshare in my early 20s and it was one of the worst financial mistakes I ever made. I never intended to buy it, but I cannot suckered into going to a presentation to get free show tickets when I was in Puerto Vallarta. The high-pressure sales person convinced me to sign on the dotted line, and I ended up with a timeshare. It was one of the hardest things to get rid of, and I lost about $20,000 in the process. It was an expensive lesson learned.
By law, you have five business days in Mexico to cancel the contract after you have signed it. If you decide to cancel the purchase within this period, notify the developer by email and certified mail. Keep the receipt as evidence you cancelled on time. You should receive a prompt refund of all the money you have paid, without any cancelling penalties, within fifteen business days
I just want to begin with saying that my loving wife and I exchanged RCI points for a trip to Mayan Palace Riviera this past April. We get there and find the place is stunning and the service is top notch. First day there we commit to the 1.5 hour sales pitch during what they call “buyers week”. Well, in the end it was 5 hours and a majority of the presentation was focused on how these units are investments and that they give you “flexibility” in an extra week to use as a rental. The rental income was presented at $1700 net income after maintenance fees were taken out. We bought into the idea….it sounded great. Upon returning home I researched renting these units and found that they rent for far less than they stated repeatedly in the presentation. I have obtained training material that Mayan employees use explaining in detail how they leverage this with vacationers, then skim over the disclaimer sentence that is listed in the mounds of documents. This fraud has to stop. I would not have entered into this agreement if they had been truthful about this. They describe the rental agencies as partners verbally and that you get your rental check quickly in 60-90 days, which is not true. They used scratch paper to show you the money you would make renting these units and how fast they would pay for themselves, which was untrue.
There was no mention of any cancellation period during the presentation, so by the time we arrived home and called to cancel our agreement….we were told it was past the 5 days.
I have called and talked with a number of people. To date they have been unwilling to cancel and refund our credit card. A complaint has been filed with the Mexican Government, Profeco and FTC.
If you go to any Mayan Palace resort, PLEASE do not get caught it the misleading sales pitch!!!
Just enjoy the resort....
Everything dealing with the timeshare industry turns out to be a scam. I called my resort and asked if they will take back the timeshare for nothing and they said no. These things are worth nothing. How could I get rid of this timeshare?
we are now worried that this company is a scam. Please advise. We went to a presntation, we have signed documents and given our credit card details but have not paid them yet. We where asked to put down a deposit but had a strange feeling
we are now worried that this company is a scam. Please advise. We went to a presntation, we have signed documents and given our credit card details but have not paid them yet. We where asked to put down a deposit but had a strange feeling
I NO LONGER WANT MY TIMESHARE. CAN I CANCEL MY CONTRACT?
The Hotel is great.The staff is great. the food is great and the service is great. The only thing that keeps this place from being "THE BEST" is the false timeshares they sell
La política de estos señores es mentir descaradamente y para eso tienen muy bien entrenados a sus promotores, luego la Empresa pide disculpas pero ni aportan soluciones y muco menos devuelven el dinero. ESTAFADORESSSS
The Grand Mayan is a very nice resort; however, stay away from timeshare presentations. Don't go to the presentation to get something in return. Stay away from taxi drivers unless you speak the language. When you arrive to the resort, tell them you should expect your room to be cleaned. If the room is not clean, go to the front desk immediately and tell them to clean it immediately or to give you another room. DO NOT GO IN THE ROOM AND WAIT FOR THEM. Do not go to the timeshare to get free stuff. I follow these instructions everywhere I go when it's a timeshare. Stay away from Party. LET THE RESORT KNOW WHERE YOU ARE GOING AT ALL TIMES. I follow these rules. My vacations turn out just fine each time. Also, stay away from scammers to buy your timeshare. They want to get paid a transfer fee BEFORE THEY SELL YOUR TIMESHARE. It's NOT TRUE. You must pay the transfer fee personally to the Grand Mayan, not the scammers. BE AWARE AND THEN YOU'LL BE PREPARED. One company is called Vector Marketing Solutions: 204 East Capitol, St. Jackson, MS, 39201. STAY AWAY FROM THEM. They want money upfront. It's a scam!!!!!!!!!! ANY COMPANY THAT WANTS MONEY BEFORE THEY SELL YOUR TIMESHARE, IT'S A SCAM.
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