ROYAL HOLIDAY / PARK ROYAL Timeshare COMPLAINTS
Royal Holiday Timeshare, Grand Park, Park Royal timeshare, Grand Park Royal Timeshare, Royal Holiday Travel, Royal Holiday Vacation Club, Grand Park Royal Cancun Caribe, Park Royal Beach Ixtapa, Park Royal Beach Mazatlán, Grand Park Royal Cozumel, Club Regina, Park Royal Buenos Aires, Royal Holiday Club Vacacional, Park Royal Beach Huatulco, Park Royal Homestay Los Cabos, Grand Park Royal Puerto Vallarta
- Legal Name:
- Royal Experience SA de CV.
- Resort sales locations
- Acapulco, Cancun, Cozumel, Cuernavaca, Ixtapa, Puerto Vallarta, Riviera Maya, San J
- Resort collections
- Concord Servicing Corporation, Phoenix & Scottsdale, AZ
- Rental Companies:
- International Leisure Group, Royal Holiday International Marketing.
- Hotel Representatives:
- Ryan Grover, Octavio Favela, Steve McPhee, Nancy D'Argence, Richard Noto, Alba Cuervo
Legal name
Royal Experience SA de CV.
Sales locations
Acapulco, Cancun, Cozumel, Cuernavaca, Ixtapa, Puerto Vallarta, Riviera Maya, San J
Collections
Concord Servicing Corporation, Phoenix & Scottsdale, AZ
Rental companies
International Leisure Group, Royal Holiday International Marketing.
Representatives
Ryan Grover, Octavio Favela, Steve McPhee, Nancy D'Argence, Richard Noto, Alba Cuervo
Royal Holiday does not have the best reputation among timeshare resorts. Most of their sales are conducted using high-pressure tactics, and a significant number of members feel they have been lied to or scammed. Many timeshare contracts are also misrepresented during the sales process.
One of the most common scams occurs at the time of purchase: a Royal Holiday salesperson will make verbal promises to get you to sign the contract. However, the contract clearly states that any verbal promises made by the sales associate are invalid unless they are explicitly included in the written agreement.
Royal Holiday promises excellent customer service to its members, but this only seems to apply when members call to make a payment. If you have questions or concerns about your membership, the associate will likely say they will send you the information via email—but that email never arrives. The most common response to any unhappy member is to suggest an upgrade, regardless of the issue. As a result, members often end up paying even more for a membership they were never satisfied with in the first place.
Booking with Royal Holiday presents another challenge. During the sales pitch, they promise you can travel anywhere, at any time. This is far from the truth. Your travel options depend entirely on the points you purchase, and unfortunately, they almost always sell you a small points package. By the time you realize you need more points, you're forced to upgrade and pay additional fees.
Most Royal Holiday sales are conducted outdoors or at locations other than their official sales offices. As a "courtesy," they allow you to purchase and sign the contract on the spot, with the salesperson briefly explaining the terms—often omitting important details. Some associates even send the documents to your home while you're still on vacation. By the time you return home and carefully read the contract, you realize it’s not what you thought it was—and worse, your recession period has already expired.
Royal Holiday sales associates may also tell you that you're making a great investment in real estate. This is another major lie. A timeshare is neither an investment nor real estate. You are simply leasing a hotel room for a set period once a year; you do not own the property. It is not an investment because there is no resale market or rental opportunity, meaning there is no potential for profit.
If you want to know how to cancel a timeshare with Royal Holiday or Park Royal, we recommend that you carefully read your contract and check if there is a clause regarding the rescission period. To learn how to proceed and successfully cancel your timeshare, we explain it in detail in our article "7 Steps to Successfully Rescind a Timeshare."
To receive more information about how to cancel a timeshare membership (vacation club) with Royal Holiday / Park Royal, contact us right now via live chat, send a WhatsApp to +52 333 239 6589, fill out the form in the contact section, or call us at +52 334 162 5467. We offer a free consultation with a specialist and we can help you.
Reviews about Royal Holiday Vacation Club
Below, you can read reviews from people about Royal Holiday Vacation Club. This is an open forum for timeshare owners with Royal Holiday Vacation Club to share their experiences and opinions about their vacation membership. The staff at Mexican Timeshare Solutions has no influence over the comments and opinions published about Royal Holiday Vacation Club. Feel free to post your opinion about your Royal Holiday membership.
Is a Royal Holiday membership worth it?
If you know someone who is considering buying a membership with Park Royal/Royal Holiday, share this information with them so they are aware of all these opinions and complaints and can make a decision about whether the Park Royal/Royal Holiday membership is really worthwhile.
Tengo un contrato con Royal Holiday desde hace 11 años y deseo cancelarlo, ya lo he solicitado al club y siempre me han dicho que el contrato es incancelable ¿Que puedo hacer? Por la membresia pague 17,000 USD
A mi tambien me estafaron vendiendo esta membrecia pero mi caso tiene una variante, por que nos trataron de convencer por todos las maneras hasta que se les ocurrio decirnos que si de plano no teniamos con que pagar, ellos nos tramitaban una tarjeta con American Express para pagar el enganche nos hicieron el contrato y nunca se autorizo la tarjeta y ahora nos vienen con la cosa de que si no pagamos se va a un juridico, yo estoy curado de espantos con esto de las demandas, pero que manera de estafar a la gente tiene estos de holiday
quiero saver la forma de salirme de esta membresia ya no puedo seguir pagando y no quiero heredar deudas
porfavor si alguien me puede orientar se lo agradeseria
YO TAMBIEN SOY PARTE DE ESTE GRUPO DE DEFRAUDADOS QUE NOS OFRECIERON EN LAS PLAYAS DEL MAR CARIBE UN PARAISO POR DISFRUTAR Y A TRAVES DE ASTUTOS VENDEDORES PREPARADOS PARA NO DEJARTE IR HASTA QUE NO LES COMPRES, UTILIZAN UNA SERIE DE ARTIMAÑAS, OFRECIENDOTE TODO AUN LO QUE NO TE PUEDEN CUMPLIR, CON EL AFAN DE LLEVARSE SU COMISION, PORQUE DESPUES DE TU FIRMA YA NO LOS VUELVES A VER Y TRARTAR, YA QUE DESPUES DE ELLOS , AHORA TE ENFRESTAS CON OTRO EQUIPO DIFERENTE DE COBRADORES, QUE TAMBIEN NO LES INTERESARA TU OPINION PERSONAL YA QUE ELL0S SU PAPEL ES COBRARTE,COBRARTE Y SEGUIRTE COBRANDO, PORQUE LO QUE TE PROMETIO EL VENDEDOR ELLOS NO TE LO CUMPLEN:
MI CASO ES EL SIGUIENTE:
ME PROMETIERON ENTRE TANTAS COSAS, QUE PODIA UTILIZAR MIS CREDITOS PARA RENTARLOS Y CON EL MONTO DE LA RENTA PAGAR EL MANTENIMIENTO, PERO CUANDO LO QUIERES LLEVAR A CABO,ELLOS NO LO REALIZAN Y AHORA ME DICEN QUE TENGO QUE PAGAR EL MANATENIMIENTO PORQUE LOS CREDITOS NO SE RENTARON, DE UNA MANERA TAN SENCILLA COMO SI EL DINERO LO FABRICARAS EN TU CASA,
EL MANTENIMIENTO LO INICIE PAGANDO CON 700 DOLARES AHORA YA TENGO QUE PAGAR MAS DE 1000 DOLARES, ESTE COSTO EQUIVALE A QUE TE VAYAS DE VACACIONES CON TADA LA FAMILIA SIN NECESIDAD DE TENER UNA MENBRECIA TAN COSTOSA COMO LA QUE PAGUE.
ETC. ETC.
AHORA SOLO LO QUE QUIERO ES CANCELAR LA MEMBRESIA Y ME DEVUELVAN TODO LO QUE ME QUITARON A BASE DE MENTIRAS Y PROMESAS QUE NO CUMPLEN,
ALGUIEN ME PUEDE ASESORAR.
mi esposo contrato una membresia con royal holiday en Marzo pasado pero vemos que el mantenimiento es alto y al contratar no lo especificaron ademas el todo incluido es caro deseamos cancelar deseamos asesoria
contrate una membresia en parkroyal pero no es lo que me prometieron los gastos y de mantenimiento y el todo incluido al final son mas caros que viajar por mi cuenta y deseo cancelar dicha membresía gracias por su atencion espero su asesoría.
Necesito de su asesoría para cancelar tiempo compartido con Royal Holiday, tengo 5 meses pagando y me urge cancelar antes de fin de año para no pagar la cuota anual.Qué puedo hacer?