ROYAL HOLIDAY / PARK ROYAL Timeshare COMPLAINTS
Royal Holiday Timeshare, Grand Park, Park Royal timeshare, Grand Park Royal Timeshare, Royal Holiday Travel, Royal Holiday Vacation Club, Grand Park Royal Cancun Caribe, Park Royal Beach Ixtapa, Park Royal Beach Mazatlán, Grand Park Royal Cozumel, Club Regina, Park Royal Buenos Aires, Royal Holiday Club Vacacional, Park Royal Beach Huatulco, Park Royal Homestay Los Cabos, Grand Park Royal Puerto Vallarta
- Legal Name:
- Royal Experience SA de CV.
- Resort sales locations
- Acapulco, Cancun, Cozumel, Cuernavaca, Ixtapa, Puerto Vallarta, Riviera Maya, San J
- Resort collections
- Concord Servicing Corporation, Phoenix & Scottsdale, AZ
- Rental Companies:
- International Leisure Group, Royal Holiday International Marketing.
- Hotel Representatives:
- Ryan Grover, Octavio Favela, Steve McPhee, Nancy D'Argence, Richard Noto, Alba Cuervo
Legal name
Royal Experience SA de CV.
Sales locations
Acapulco, Cancun, Cozumel, Cuernavaca, Ixtapa, Puerto Vallarta, Riviera Maya, San J
Collections
Concord Servicing Corporation, Phoenix & Scottsdale, AZ
Rental companies
International Leisure Group, Royal Holiday International Marketing.
Representatives
Ryan Grover, Octavio Favela, Steve McPhee, Nancy D'Argence, Richard Noto, Alba Cuervo
Royal Holiday does not have the best reputation among timeshare resorts. Most of their sales are conducted using high-pressure tactics, and a significant number of members feel they have been lied to or scammed. Many timeshare contracts are also misrepresented during the sales process.
One of the most common scams occurs at the time of purchase: a Royal Holiday salesperson will make verbal promises to get you to sign the contract. However, the contract clearly states that any verbal promises made by the sales associate are invalid unless they are explicitly included in the written agreement.
Royal Holiday promises excellent customer service to its members, but this only seems to apply when members call to make a payment. If you have questions or concerns about your membership, the associate will likely say they will send you the information via email—but that email never arrives. The most common response to any unhappy member is to suggest an upgrade, regardless of the issue. As a result, members often end up paying even more for a membership they were never satisfied with in the first place.
Booking with Royal Holiday presents another challenge. During the sales pitch, they promise you can travel anywhere, at any time. This is far from the truth. Your travel options depend entirely on the points you purchase, and unfortunately, they almost always sell you a small points package. By the time you realize you need more points, you're forced to upgrade and pay additional fees.
Most Royal Holiday sales are conducted outdoors or at locations other than their official sales offices. As a "courtesy," they allow you to purchase and sign the contract on the spot, with the salesperson briefly explaining the terms—often omitting important details. Some associates even send the documents to your home while you're still on vacation. By the time you return home and carefully read the contract, you realize it’s not what you thought it was—and worse, your recession period has already expired.
Royal Holiday sales associates may also tell you that you're making a great investment in real estate. This is another major lie. A timeshare is neither an investment nor real estate. You are simply leasing a hotel room for a set period once a year; you do not own the property. It is not an investment because there is no resale market or rental opportunity, meaning there is no potential for profit.
If you want to know how to cancel a timeshare with Royal Holiday or Park Royal, we recommend that you carefully read your contract and check if there is a clause regarding the rescission period. To learn how to proceed and successfully cancel your timeshare, we explain it in detail in our article "7 Steps to Successfully Rescind a Timeshare."
To receive more information about how to cancel a timeshare membership (vacation club) with Royal Holiday / Park Royal, contact us right now via live chat, send a WhatsApp to +52 333 239 6589, fill out the form in the contact section, or call us at +52 334 162 5467. We offer a free consultation with a specialist and we can help you.
Reviews about Royal Holiday Vacation Club
Below, you can read reviews from people about Royal Holiday Vacation Club. This is an open forum for timeshare owners with Royal Holiday Vacation Club to share their experiences and opinions about their vacation membership. The staff at Mexican Timeshare Solutions has no influence over the comments and opinions published about Royal Holiday Vacation Club. Feel free to post your opinion about your Royal Holiday membership.
Is a Royal Holiday membership worth it?
If you know someone who is considering buying a membership with Park Royal/Royal Holiday, share this information with them so they are aware of all these opinions and complaints and can make a decision about whether the Park Royal/Royal Holiday membership is really worthwhile.
Royal holiday son unos estafadores, nada de lo que prometen se cumple, en lo personal prefiero mi dinero de vuelta ya que no es posible que pagamos mucho dinero cada mes desde hace 5 años y solo lo hemos usado 2 veces , y las otras nunca esta disponible para nosotros, de verdad que necesitamos urgente mi esposa y yo.
Quiero vender mi membresia alguien q se dedique a buscar clientes es una platinum
Personal agresivo, muy faltos de ética, Me pasaron con 5 vendedores, Una experiencia muy desgastante, Todos te dicen los mismo, todos buscan convencerte solo le van bajando al paquete, El mas barato pagar mil usd, y como setenta usd mensuales durante tres anios y me seguían dando las perlas de la vida, Realmente termine estresado, si tenia la intención de comprar algo hasta las ganas se me quitaron, fueron casi tres horas, por educación respeto no los mande a ch.a.s.m. y me salí, Me arruinaron la manana. Mi mejor recomendación es que ni se arrimen,
me regalaron 30000 creditos con costo de 830 dolares americanos aproximadamente 15000 pesos mexicanos entonces no es un regalo. pregunta conviene utilizarlo y por que, o mejor utilizar los creditos de la membresía. gracias por ayudarme a decidir
Quiero terminar la membresía pero me dicen que lo único que puedo hacer es venderla.....¿¿¿???? Alguien sabe que pasa si uno deja de pagar las mantenciones?
Efectivamente la calidad de los hoteles es mala
Gracias por datos
Buenas tardes compre una tiempo compartido en royal fue todo un fraude quiero concejal y no se como hacerlo. Me faltan por pagar 8 mensualidades del financiamiento gracias
Jamas se acerquen a este resort , tuve la desgracia de cometer el error de adquirir una membresia con ellos , tengo mas de 3 años y solo lo he usado una ves , ya no me han dejado usarlo , entonces en realidad estoy pagando algo que no uso para nada, tirando el dinero a la basura, es un abuso de estas personas que te envuelvan de esa forma y te hagan firmar un contrato a base de puros engaños.
Hola. Me interesa saber si cancelar mi tiempo compartido con Royal Holiday; lo adquirí en 2009, ya está liquidado, se han pagado las anualidades y nunca lo he usado.
Gracias.
Quiero dar de baja membresia y recuperar dinero pagado
sobre la invitacion desayuno,presentacion el personal muy agresivo, falto de etica,burlandose del cliente y tornandose muy desagradable la experiencia en puerto vallarta