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El Cid is a beautiful resort with locations in Mazatlan, Cancun and Cozumel.
Its legal name is El Cid Vacation Club S.A. de C.V., but unfortunately, El Cid Vacations Club has become one of the biggest timeshare scams in Mexico.
At El Cid Resort’s timeshare presentation, vacationers are offered an El Cid timeshare points-for-sale package, given that they work with two rental companies: Phoenix Vacation Property Management and Platinum Exchange Services Corp.
El Cid has gained a very bad reputation in timeshare matters, and there are a lot of complaints on several websites like Ripoff Report, Complaints Board, Red Week, etc.
The Top 10 Complaints About El Cid Timeshare
1. At the timeshare presentation, salespeople offer potential clients false promises of discounts on airfares, cruises, car rentals, etc.
2. Timeshare sales tactics are hard-core and very long-lasting. Salespeople are well-trained to tell you anything you want to hear to get you to sign their contract.
3. Maintenance fees and assessment fees increase very constantly, and most timeshare owners cannot afford their timeshare properties anymore.
4. A Salesperson doesn’t let their buyers know that they have 5-day cooling-off periods if they want to cancel.
5. At the sales presentation, salespeople tell buyers they will not pay an annuity, but this is a lie.
6. Salespeople claim that timeshare points have more value than they actually do for exchange purposes.
7. Salespeople tell the clients they will receive their full contract on a CD delivered to their home address. They don’t receive a full copy to review and decide if they want to cancel within the 5-day rescission period.
8. El Cid offers to resell a previously owned timeshare or take it over in trade. This never happens.
9. El Cid stated that points never expire. But when you try to book, you are never able to do it; you have to make your reservation 1 year before, and it is not sure that you are able to do it.
10. They do not respond, and the people on the phone have very poor customer service.
If you would like to read more complaints about El Cid Timeshare, visit our black list of timeshare fraud resorts.
What to Do if You Get Scammed
If you feel you were scammed by the el Cid timeshare salespeople, and you were told false promises and what they offer is not the same as what is in your contract, do not feel ashamed of your purchase.
Take action with the El Cid Vacation Club lawsuit and start with the El Cid Vacation Club cancellation.
Thousands of people fall victim to these fraudulent resorts, but the good news is that there is a way out.
Contact Mexican Timeshare Solutions today for professional assistance; we can help you cancel your timeshare contract.
Timeshare cancellation has many advantages, but the most important is that you will not have any obligations to the resort.
Contact us for a free consultation and full advice on your matter. Our associates have several years of experience in the timeshare industry.
It’s time to get out of your timeshare contract.
To receive more information about El Cid timeshare and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section, or call us at +1 714 277 3662.
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My fiance and I just returned from Mazatlan last week where we did purchase the El Cid Vacation Club. I paid $5K down and will be paying $300 for many years...at 12% interest. We were told A LOT of things about being able to use the airlines and the points from Boise to Mazatlan would be only 30K points--which turned out to be totally false. I have yet to book anything becuase "we're not in the system yet" but am not pleased about the misrepresentation on several items--not just the airline points. I'm feeling pretty bad about the whole thing now but will try and book one of their "experiential vacations" to see how it goes. Has anyone had success with cancelling the contract? Even if I lose $5K, it's better than $15 more but I don't want my credit to be affected. Any thoughts?
El Cid took us for a ride. Our salesperson was Brandon Clack. He was the slickest of all of them. He promised that El Cid would take over our timeshare so we could get theirs. We fell for it. Now it's a whole year and we just received word that the timeshare we wanted to get rid of can't be done because it was not paid off. We've come to find out that El Cid and the timeshare transfer company are 2 different entity so El Cid walked away with our money. And we still have our other timeshare!! Total ripoff!!
We bought a membership with el Cid Vacation Club and they promissed to take our previous timeshare in Sedona, Arizona. Our salesmen told us that they will sell it in 90 days and with that money we could pay for our membership with them. The 90 days have passed and they have not sold our membership and now I have a bigger debt.
I was wondering if anybody knew how to back out of a timeshare?? My wife and I got pressured into buying a timeshare in Mazatlan and at the moment it seemed like a deal if a lifetime,but yea as we got back home to reality,we realized this wasn't for us! We purchased this timeshare on 8/16/15.Help anyone
Hola, unos familiares mios fueron estafados por este resort, la vd no estoy muy enterada de exactamente como fue , lo que si se es que todo fue gracias a que asistieron a una presentacion de tiempo compartido la cual ahi les vendieron las semanas, la cosa es que cundo quisieron usarlo les dijeron que no habia disponibilidad y que tenian que pagar otra cuota para usarlo etc, ahorita andan buscando como cancelar, de hecho ando investigando en internet es por eso que di en esta pag , saludos.
Hola, unos familiares mios fueron estafados por este resort, la vd no estoy muy enterada de exactamente como fue , lo que si se es que todo fue gracias a que asistieron a una presentacion de tiempo compartido la cual ahi les vendieron las semanas, la cosa es que cundo quisieron usarlo les dijeron que no habia disponibilidad y que tenian que pagar otra cuota para usarlo etc, ahorita andan buscando como cancelar, de hecho ando investigando en internet es por eso que di en esta pag , saludos.
Worst thing ever , some friend told me that he has passed a great time on CID resort, so i feel confidence to go there and stay for a time , well salespersons of that resort inviteme to go to a timeshare presentation , at the end of the presentation they convinced me to buy with them , but what happen with all the benefits that they told me? im still waiting.
Never attend a "free" pitch for a timeshare with El Cid; when they are trying to gain a bonus. The free gifts have no value with the financial burden you are going to have.
We were scammed by El Cid Vacations Club in Mazatlan in Jan of 2014. . Promised they would sell our two timeshares we wanted to get rid of to pay one of them.. we did not receive the funds they promised in October - we have paid them over $20,000 thus far - have notified them we would not be making any more payments, want the contract canceled, and a return of our funds. And, are now receiving threatening letters. We have sent all the info to Profeco....and are waiting for a reply.
Hi there, the only thing can i say is that this resort is a total fraud, my parents were stoled by this resort, the biggest mistake that you can do is to assist to a timeshare presentation , and in this case is not the exception , the maintenance fees are so expensive and if you dont read carefully the contract , you gonna be on a BIG problem , staly alert.
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