CLUB SOLARIS TIMESHARE: What Travelers Have to Know

I wish my husband and I were strong to say "NO" when they try to sell us these time share and really read the agreement in detail. We said no to the big package, but agreed to take the "sampler." What we didn't aware of that on the agreement there is no really clause for cancellation except we have the right to cancel the contract within 5 days. Our financial situation is not in the good term at the moment and we want to cancel the contract. But our request has been denied. We owe them $2,130 and they said if we can't pay it will go the debt collector. I feel soooo trapped.

Unfortunately, I am past the five days. Hopefully someone else will learn from my mistakes. I did write a letter to Profeco. What else can I do?

On the first day of my vacation my boyfriend and I were offered a tour of the Solaris area of Solaris los Cabos that in fact was a 3 hours long time share presentation. According to the sales person it wasn't timeshare but a membersip that would give us the all-inclusive fee is per couple, but in reality it is per person per night. We were promissed that membership is easy to re-sell or cancel with no obligations. Salesperson was telling us that we can trade our weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket.

Sales person did not mention the 5 days cancellation. I missed a few important parts because of the small print and not having my reading glasses with me.I was busy enjoying my vacation and checked the contract after I came back from to Canada. That is when I found out about the 5 days period. I was trying to contact Royal Elite but couldn't get anyone on the phone. On July 2nd I contacted PROFECO representative by phone and asked for advice. I have been told to send cancellation request letter by registered mail and I did that on July 2, 2015. I have been told to wait for 2 weeks for Royal Solaris response. I also sent an email and I asked to cancel my contract. They refused to cancel it and are trying to force me to pay threatening to send my contract to a collection agency. Sales representative who sold me this contract reassured me on the phone that contract could be cancelled but I will lose my down payment of 5,852 usd because I did not cancel in within 5 days. She told me that she emailed her director who also promissed to help me but I think she is just wasting my time. Customer Service representative is refusing to cancel, offering me small discount and keep threatening me to "send the contract to the legal department and to collection or the credit buro" as per his email. He is saying that would like to solve this issue within 30 days. "we have 30 days to have some kind of arrangement with the members" he says in his email but his only proposal is for me to pay a full price.

Nada mas hacerles saber de esta otra compañía que se llama platinum marketingofAmerica no e mirado nada de ellos en sus reportes pero tambien son otros estafadores que engañan pues todo lo que prometen son mentiras todas la direcciones aquí en estados unidos son faisas

No Timeshare Presentation is worth it, just skip them all. Spending hours and getting pressured pretty much means that those "freebies" are not really "free". Think about it; if they were "free", they would take less than 1 minute to acquire. Remember that time is also money. Do no trust in timeshare salespeople.

I had problems with this resort, and also my parents were involved on that mess, the first mistake is to accept and invitation to a timeshare presentation , the timeshare sellers are very annoying , they offer free stuff , like free breakfasts, free rides, free everything , now i know that all of that was part of a hook, solaris is a very tricky resort

My friend has been involved on a annoying situation with this resort, the resort promise to him many good stuff and benefits about timeshare, as my friend told me , the salesperson demmand him to sign a contract , my friend without read carefully is now on a BIG problem with this resort...they dont want to let him go .