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Mexico is one of the most important countries in the tourism industry. In recent years, the number of national and international tourists visiting Mexico has increased dramatically. This is due to several reasons, but the most important are its beautiful landscapes, elegant resorts, and cultural traditions. Many resorts offer excellent service, location, and luxuries to guests from all over the world. Eskape by Krystal is one of the most recognized resorts in Mexico. This resort has several locations:
- Krystal International Cancun
- Krystal International Puerto Vallarta
- Krystal Ixtapa
- Krystal Business Ciudad Juarez
- Eskape by Krystal
These resorts offer the best vacation services in the best destinations. All this is to offer the best vacation experiences to its members who are part of your family.
Krystal Hotels were part of an NH hotel franchise, which is known to have a bad reputation with timeshares. Because of this, they had to change the name of the company and did remodeling. Despite this, the resort continued to receive poor reviews and ratings from review websites and forums. These complaints are mainly about timeshares.
Why are timeshares a problem?
It is well known that traveling is not easy, but there are vacation packages that help make the experience easier. One style for vacationing is timeshares. In the tourism industry, timeshares play an extremely important role since they are a modality that has increased over time. Especially in Mexico, timeshares have become an important role in the economy and tourism. There are too many things that you have to take into account if you plan to buy a timeshare.
Timeshares are the right to use a unit at a resort for a certain time each year. This is a legal process and not a verbal agreement. That is why you have to consider the pros and cons carefully before purchasing one. Many people purchase a timeshare without considering all the problems that can arise over time. To avoid this, you must visit review pages about the resort and consider all the comments and ratings of people who have already experienced this type of membership.
Most Common Complaints of Krystal Resorts
When a person buys a timeshare, they are buying a share of real estate, which is normally tourist condominiums. But, in recent years, the number of timeshare owners who regret their purchase has increased. You must be aware of the main reasons owners no longer wish to maintain their timeshare.
If you are thinking of purchasing a timeshare, you have to learn about many situations that you face with it. Having a timeshare is a very big responsibility and many times it is unnecessary. As time goes by, timeshares start to become a problem and complaints start. Some of the complaints between owners are the following:
Maintenance fees are payments established and collected by the hotel. These fees are not a fixed amount but increase each year. Most owners do not take the time to fully understand their timeshare contract, which is why they are unaware of these mandatory fees. Over time, these fees become a serious financial problem for most homeowners. This is when the complaints arise and they look for a way to get out of their timeshare.
A timeshare is a double-edged sword. It is a good option for vacation but a long-term problem. Many owners buy a timeshare believing the false promises made by the sellers. False promises by the seller. They sell you the timeshare as a long-term financial investment, but it is not. When purchasing your timeshare, the seller makes several promises related to the amenities that can be found in the Krystal Resorts. They do this intending to convince you that they are the best option to acquire a timeshare, full of fun and benefits for your vacations. However, verbal promises are not valid at the time of claim or complaint. That is why you have to pay attention to what comes in the contract since the only valid information is that which is stipulated in the contract.
It is very common for guests to always have a complaint about any hotel. However, Krystal is one of the most common in the bad customer service section. After purchasing a timeshare, it's common for sellers to never get back to you. If you call the resort to make a reservation or want to resolve a problem with your unit, they don't have the best service. Hotel workers often don't respond to your calls or emails, which is frustrating since you don't get any help from the resort. This can also be represented as a sign of fraud.
These complaints are only a small representation of all the complaints that are raised against the Krystal resort. The bad reputation that these resorts have achieved is very worrying. So if you are thinking of buying a timeshare or already have one, stay and read about the biggest problem that arises with timeshares today, fraud.
Krystal Timeshares Fraud.
Mexico is one of the most emblematic places in the world of timeshare. This country has become one of the most attractive tourist places for national and international tourists. However, it is for this very reason that it has become the country with the most fraudulent timeshare companies. These companies are dedicated to selling, buying, and canceling your timeshare based on lies and deceit. These companies do not carry out any resale, purchase, or cancellation process.
Shell companies have well-studied convincing tactics to convince a timeshare owner. Many times the owners are very desperate and fall for some false offers from these companies, which promise a large amount of money or a faster service if you meet the requirements they ask for. If you have experienced any of the following, you are probably a prospect for fraud.
- You are asked for an amount of money in advance.
- You need to send them an important part of your contract which includes personal information and information about the details of your timeshare.
- They promise to be a travel agency that will give you discounts.
- They do not have an information-rich website.
- Cannot find reviews or ratings about the company in any timeshare forum.
If you identified yourself with any of these options, you are not on the right track.
Normally, over time you decide to get rid of your timeshare. It is not impossible to get out of a timeshare but it is difficult.
How to get out of a timeshare with Krystal?
There are several ways to get out of a timeshare, however, they are not easy. Most of the options you have to get out of your contract are not beneficial to you. All options to stop being the owner of a timeshare are risky since in all of them there is the opinion of fraud.
The first option for all homeowners is to sell their property to recoup some of the money they have spent, but this is not easy.
The timeshare resale industry is very low and full of fraud. Scam companies take advantage of your desperation to want to sell.
Another option you have is to donate or transfer the rights to your timeshare, however, no organization has the financial stability to maintain a vacation unit of this size.
- The last option is the cancellation of the contract. This is undoubtedly the best option for any owner.
Today it is very easy to get help when you want to cancel a timeshare. There are several companies specifically dedicated to canceling timeshares.
Mexican Timeshare Solutions is a company dedicated 100% to the cancellation of timeshares. We have more than 20 years of experience in the subject. We are a company that does not charge upfront and offers a free consultation.
Do not hesitate any longer to receive help from professionals to legally cancel your timeshare.
Contact Us:
WhatsApp: +52 333 239 6589
Email: info@timesharescam.com
Phone: +1 714 277 3662
![FRAUDULENT Timeshare Companies [Guide to avoid them]](/media/Article_259/Foto/mini/fraudulent-timeshare-companies-604.jpg)
Por favor necesito ayuda para poder cancelar un contrato de eskape comprado en krystal cancun, nos sentimos estafados de haber accedido a comprar algo tan caro que no necesitamos, pero ya no sabíamos como librarnos es demasiada la insistencia. Ya intentamos cancelar comunicándonos con el hotel y no nos permiten, ahora que procede?
Mi esposa y yo nos hospedamos en el hotel Krystal Cancún, nos vendieron una membresía eskape, era la primera vez que tomábamos este tipo de presentación y luego de varías horas caímos.
Después leímos el contrato con más calma, y vimos que hay una clausula de termino anticipado dentro de los 5 días, y les dijimos que queríamos cancelar, pero nos dijeron que no se puede, que esa cláusula no aplicaba porque era una promoción exclusiva. Ya no sé si sea verdad porque nos engañaron con varias cosas
Quiero cancelar mi tiempo compartido con eskape by krystal, hace más de un mes que compre la membresía y no me dejaron de contestar cuando les dije que quería cancelar, lo único que me dijeron fue que no se podía porque nos dieron varios incentivos y después de eso solo me han ignorado
Beware of Crystal Cancun Membership/Timeshare Program – Major Scam Alert!
We lost around $2,800, and now they’ve stopped responding to our inquiries. Here’s our experience with Crystal Cancun's Escape program:
In February 2024, during our trip to Cancun, Mexico, we attended a presentation by Escape by krystal. They pitched a $4,000 package promising us 7 free nights every year for 10 years, plus a 25% discount on other stays at any Krystal Cancun hotel. Several representatives, including the program head, confirmed these details, and we paid a $2,200 deposit with the remaining balance set up on a one-year installment plan.
After returning to the U.S., we reached out to them, only to be told that our membership only included a 25% hotel discount—no 7 free nights. They denied ever offering the free night benefit. This is a total scam! Not only is their membership fake, but when we tried to cancel, they wanted to charge us a $900 penalty.
Please do not sign up for any Escape by Crystal Cancun membership or timeshare. It's a scam, and you won’t get your money back.
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