The Timeshare Salesperson Told Me My Timeshare Was Cancelled, But That Wasn't True

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"The timeshare salesperson told me my timeshare was canceled, but it wasn’t true": this is one of the most common complaints among owners. Thousands of people discover years later that they are still legally tied to a costly contract, even though someone assured them they "no longer owed anything."

If this happened to you, you are not alone. Most importantly, real solutions do exist when you act with the right information and professional support.

Key Takeaways

• Many salespeople lie or exaggerate by claiming a timeshare is already canceled.
• A contract cannot be canceled verbally; it must be done in writing and through specific legal processes.
• Continuing to receive maintenance fee bills is a clear sign that the cancellation never occurred.
• False cancellations lead to debt, interest, and negative reports on your credit history.
• Stopping payments without legal advice can worsen the situation.
• There are experienced companies that achieve real cancellations without charging upfront fees.

Table of Contents

1. Why salespeople lie about cancellations
2. How timeshare contracts actually work
3. Clear signs that your timeshare is NOT canceled
4. Consequences of believing in a false cancellation
5. Why stopping payment is not the solution
6. What to do if you were misled about your cancellation
7. How Mexican Timeshare Solutions can help you
8. Frequently Asked Questions (FAQ)
9. Cancel your timeshare safely

Why Salespeople Lie About Timeshare Cancellations

Timeshare salespeople are trained to close sales and retain clients, not to protect you legally. In many cases, when a client wants to exit a contract, the salesperson:

• Promises a verbal cancellation without any documentation.
• Claims the contract “cancels automatically.”
• States there will be no more charges, even if they continue to appear.
• Suggests ignoring future invoices.

These practices have been documented by agencies like the Federal Trade Commission (FTC), which warns against deceptive tactics in the timeshare industry.

Key Fact: If you did not sign a valid legal cancellation document, the contract remains active.

How Timeshare Contracts Actually Work

A timeshare contract is a binding legal agreement, usually designed to last for decades or even a lifetime. What many buyers don't know:

• Most contracts are not easily canceled.
• There are clauses designed to protect the resort, not the consumer.
• Cancellation usually requires: Legal analysis of the contract, specific administrative procedures, and formal communication with the developer.

Simply saying “it’s canceled” has zero legal weight.

Clear Signs That Your Timeshare is NOT Canceled

If the salesperson told you it was canceled, but any of the following are happening, you were misled:

1. You continue to receive maintenance invoices.
2. Collection agencies are calling you.
3. Charges appear on your credit card or bank statement.
4. The resort confirms you are still the owner.
5. Your credit score begins to be affected.

A real cancellation always leaves a paper trail.

Consequences of Believing in a False Cancellation

Believing in a non-existent cancellation can be very expensive:

• Financial Impact: Accumulated debt, interest, penalties, and additional legal costs.
• Legal Impact: Civil lawsuits, international collections, and risks to your personal assets.
• Emotional Impact: Constant stress, frustration, and a sense of betrayal.

All of this happens while the resort continues to profit.

Why Stopping Payment is NOT a Solution

Many salespeople suggest: "Just stop paying." This is one of the worst recommendations possible. Stopping payment can lead to:

• Severe damage to your credit score.
• Aggressive debt collection.
• Legal lawsuits.
• Inability to negotiate later on.

Conclusion: Stopping payments without legal counsel does not cancel the contract; it only worsens the situation.

What to Do If You Were Misled About Your Cancellation

If you were told your timeshare was canceled and it wasn’t true, these are the correct steps to take:

1. Do not sign new documents without a legal review.
2. Do not accept new verbal promises.
3. Gather your original contract and all account statements.
4. Seek advice from specialists in timeshare cancellations.
5. Verify that the process does not require upfront payments.

How Mexican Timeshare Solutions Can Help You

As a company with over 25 years of experience canceling timeshares, Mexican Timeshare Solutions understands these deceptive practices perfectly.
Why trust us?

• Legal specialists in contract cancellation.
• Experience with clients from both the United States and Mexico.
• Free consultation.
• We do not charge upfront fees.
• Clear, documented, and legal processes.

Our focus is to protect you, not to sell you false promises.

Frequently Asked Questions (FAQ)

Can a salesperson cancel my timeshare?

No. A salesperson does not have the legal authority to cancel an existing contract.

Is a verbal cancellation valid?

No. Only written and legally processed cancellations are valid.

Why am I still being charged if I was told it was canceled?

Because the contract remains active with the resort.

Can I cancel my timeshare years later?

Yes, depending on the contract, it is possible with professional guidance.

Does Mexican Timeshare Solutions charge upfront?

No. We never charge upfront if we are handling your entire cancellation process.

Cancel Your Timeshare Safely and Permanently

If a timeshare salesperson told you your timeshare was canceled and it wasn't true, acting now can save you thousands of dollars and years of headaches.

At Mexican Timeshare Solutions, we offer a free consultation to analyze your case with no obligation.

Schedule your free consultation today:

• WhatsApp: +52 333 239 6589
• Email: info@timesharescam.com
• Mexico: +52 334 162 5467
• USA: +1 714 277 3662
• Contact Form

Stop believing false promises. Cancel your timeshare in a real, legal, and permanent way with specialists.

Author: Lic. Sofía Guadalupe Chávez Gómez.
Official Professional License No. 11518413