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Are you Able to Contact your Timeshare Salesperson When you Need Them Most?
Is what you heard at the sales presentation the same as what you are being offered on your vacations? How does your timeshare relate to what you were told by the salesperson?
First Signs
When making a timeshare purchase that costs thousands of dollars, you should expect professional and legitimate service from all the timeshare staff members that you encounter.
The Timeshare salesperson is hired by the resort to represent their sales efforts.
As such, the timeshare salesperson should provide you with a business card with their personal email address and telephone number that belongs to the resort system.
If the Timeshare salesperson gives you a business card with their name handwtitten on it along with their Hotmail, Yahoo, or Gmail email address or their personal cell phone number, be careful, as this might be evidence that the resorts won't trust their sales reps to provide them with an email address from the resort webpage (example: lastname@resortname.com).
They will try to convince you that they are doing you a favor by providing you with their personal contact information, so you can reach them at any time if you have any questions or problems.
They also fraudulently claim to even be available in the evenings and on weekends because they are dedicated to their clients’ well-being.
This is a common scam in the timeshare industry.
In reality, we have heard from many defrauded timeshare purchasers who have experienced problems with their timeshare memberships.
When they try to contact their timeshare salesperson at their personal email address, the message is returned as undeliverable.
The Timeshare salespeople set up these email addresses to give the impression of excellent customer service; however, these are false email addresses, so the message will not get delivered or will get sent to an inactive account to which no one checks or responds.
The personal cell phone numbers are also part of the artifice.
When clients try to contact them, they typically have inactive or disconnected phone numbers.
The clients are left feeling helpless and foolish for believing the salesperson’s lies about pretending to be their friend.
Recommendation
It is wise to ensure that you have the correct names and professional contact information for all the people that you were in contact with during the sales presentation to ensure that you don’t get scammed and in case you are required to follow up with them regarding your membership.
You should even attempt to send an email or call them at the address/number they provide you before you agree to sign any contract.
Take your time to do the research to ensure that their contact information is valid, so that you do not get caught in a situation of timeshare fraud.
When spending tens of thousands of dollars on an investment, you need to ensure that your hard-earned money is being entrusted to good hands.
When clients try to contact the resorts to ask for their salesperson, they are often told that the salesperson no longer works there, or was fired.
It is true that there is high turnover in the timeshare industry.
This is due to many reasons; here are just a few:
• Legitimate salespeople are encouraged to use fraudulent tactics to increase sales, so they choose to quit as they do not like to risk their name by using unethical practices in a timeshare scam.
• The salespeople do not want to follow up on complaints of fraud or timeshare scams, so they leave to work at other resorts.
Some timeshare salespeople have a history of moving from resort to resort very quickly in order to avoid prosecution for their timeshare fraud.
• The timeshare resorts fire the salesperson to use them as a scapegoat.
The resort claims that they did not support the salesperson’s unethical practices, so the person was fired.
The resort also claims that they cannot cancel timeshare memberships that were sold by this person because it was not their fault, and they don’t have individual proof of the lies that the salesperson told the individual client in the scam.
• In reality, the salesperson does still work in the office, but his or her secretary has been advised to say that they no longer work there in order to make the scammed client feel like they have no recourse.
At Mexican Timeshare Solutions, we are highly aware of these timeshare scams, and we know the appropriate people to contact to properly cancel timeshare contracts.
If you have already purchased a timeshare that was sold under fraudulent premises, and have not been able to get in touch with anyone at the timeshare resort, contact us today.
We would be happy to work on your behalf to ensure that negotiations are swift and successful.
To receive more information about the timeshare salesperson and how to cancel your timeshare, send a WhatsApp to +52 333 239 6589, fill out the contact form, or call us at +1 714 277 3662
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I actually say NO to the free meal so I would not have to say NO again later.
Total load of garbage. I bought my timeshare at Bluegreen in Orlando and I was vacationing about 3-4 weeks per year and spending over $5,000-$10,000 per year! I bought for $18,500 with a $680 maintenance fee and have saved that much in the three years I have owned in addition to the Yacht Club which I use religiously. If you like motel 6's and 300 square foot rat traps that try to pass off as hotels these days then stay a renter all your life. But if you like 5 star champagne accommodations on a beer budget then timeshares might be for you. It changed the way my wife & I live in the best possible way.
Great Article! When being lured with "free" tours or give aways, remember your time is the most precious commodity you have, ESPECIALLY when you're on vacation and you will no doubt be wasting your time being bombarded with hard sell sales tactics. Timeshare investments don't add up. Vacations are suppose to be about freedom, not conforming to someone's sales contract. If you find yourself being pestered and hounded by timeshare sellers, just tell them you are a travel agent. They will act as if you have the plague. They know, we travel agents know better.
Great Article! When being lured with "free" tours or give aways, remember your time is the most precious commodity you have, ESPECIALLY when you're on vacation and you will no doubt be wasting your time being bombarded with hard sell sales tactics. Timeshare investments don't add up. Vacations are suppose to be about freedom, not conforming to someone's sales contract. If you find yourself being pestered and hounded by timeshare sellers, just tell them you are a travel agent. They will act as if you have the plague. They know, we travel agents know better.
are the people who sold you the timeshare in the first place.
are the people who sold you the timeshare in the first place.
what happens if you pay cash up front?
Timeshare presentations are super scammy, I did get a free dinner at a Brazilian restaurant out of the presentation though. Going to presentations (even though a waste of time) can get you free stuff, so I would do it again but I would NEVER buy
DO NOT BUY A TIMESHARE!
The entire timeshare industry is a scam built around selling then reselling these places no one ever stays in.
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