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Decoding TIMESHARE PRESENTATIONS: A Step-by-Step Guide and How to Protect Yourself

Decoding TIMESHARE PRESENTATIONS: A Step-by-Step Guide and How to Protect Yourself
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What is a timeshare presentation?

Timeshare presentation vacations are long-lasting and hard-selling, similar to walking into a used car dealership. Know the timeshare presentation process to avoid becoming a new victim of these so-called "vacation homes"

Timeshares have been a boom over the last twenty years; however they have changed and evolved to give a better service. As a result, the name of this type of memberships were changed for “Vacation Club”.

Importantly, these memberships are not an investment because they are not real estate; you are buying a service to enjoy leisure time with family and not to do business, and that is how it should be seen.

In some countries, these types of memberships are for life (deeded) and can be inherited by the relatives of the owner of the membership.

In the sale of Timeshares or Vacation Clubs participate different persons participate, like LINER (the person who shows the product and tries to convince the customer to buy), CLOSER (this person comes after the "liner" and, as its name implies, comes to closing the deal), and FRONT TO BACK (this makes the work of "liner" and "closer").

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 Timeshare presentation deals

Most people would not want to attend a timeshare presentation on their vacations. Resorts know this and give away incentives to tourists to attract them to their sales floors, some of the gifts they give away are:

Free breakfast
Tours around the city
Fishing trips
Flying certificate
3 Nights, 4 Days stays
Discounts during the stay if the client is staying at the resort.

Timeshare presentation steps

Such memberships are sold to consumers following a "step-by step" guide, which we inform you of here:

a) GREETING: in this first step, the seller meets the family or the people who will participate in the presentation of the product.

Here; the seller has a great smile and is introduced to all members of the family without ignoring the young children, which will influence the decision of parents to buy his product.

This step is usually done outside the showroom and does not last more than 3 minutes.

b) INTENT STATEMENT here will be so noted and explained that the presentation will last no more than 90 minutes or less, depending on customer interest, and this is where the seller makes guests feel relaxed and not feel pressured to buy. This step takes 2 to 3 minutes.

c) WARM UP: At this time, the guests and the host usually have breakfast that is provided to prospective clients; you talk about everything but the product that will be presented; the seller, by training, searches for customers something that "clicks" with them and so gains their trust.

d) DISCOVERY While eating breakfast, the sales representative asks questions regarding their way of vacationing.

Due to his training, this information is, necessary, to "qualify" the customer and get an idea of the kind of package that you may be offered later, so there is always something for the buyer.

e) TOUR (PRODUCT PRESENTATION) Once breakfast is finished, the seller must make the presentation of the product.

This could be done by computer or in the traditional way, which would be on paper, sometimes using pens or colored markers due to the fact that our brain perceives these colors, and it is easier to persuade the customer to buy (part of their training).

During the functioning of the holiday program, prospects are invited to stroll through the resort's facilities and learn about the different areas of the resort.

The salesman then takes his guests to see the rooms they will enjoy in the future.

Once in the rooms, salespeople know how to "put in the movie" the customers, and have their emotions flow, and want to keep the membership.

After the timeshare tour through the rooms, resort salesmen and get to go back to showroom

f) CLOSING When they return from touring the facility, the seller asks customers questions with the sole intention of passing them to the "closer".

Sometimes the "liner" shows the prices of the memberships, and most of the time, customers cannot pay these prices, so it is time to request assistance from the "closer" which is about the intention to clarify the questions that were previously done by customers and, in turn, he makes what is called "Drop" is a "discount on price” shown previously, this is where begins the work of "closer" who have been trained to refute all the objections that the customer can give and get the sale.

How to survive a timeshare sales pitch

If you are not interested in purchasing a timeshare, do not attend a timeshare presentation! The gifts are not worth wasting a day of your vacation and putting your hard-earned money at risk of being scammed by the timeshare salespeople.

If you have already purchased a timeshare, contact us at Mexican Timeshare Solutions.

We offer professional and efficient services to cancel your timeshare contract as soon as possible. At Mexican Timeshare Solutions, we will work hard on your behalf with no upfront fees. Contact us today for a free consultation!

To receive more information about timeshare presentations and how to cancel your timeshare, send a WhatsApp to +52 333 239 6589, fill out the contact form, or call us at +1 714 277 3662.

 Information to share

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Leave your comment below and share your opinion with us. To know more about timeshare scams go to: Timeshare Promotions: Are they good deals?

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44 Comments
  • AngelJuly 28, 2014, 8:32 am

    nunca acepten la platica de “90 minutos” en realidad se tardan hasta 4 horas para convencerlos de comprar una membresia que es todo un fraude

  • Roger BullJuly 11, 2014, 2:27 pm

    Want a free time-share? Some people are just giving them away

  • Roger BullJuly 11, 2014, 2:27 pm

    Want a free time-share? Some people are just giving them away

  • Nancy Sathre-VogelJune 12, 2014, 11:32 am

    Time shares can be great for some people. My parents had quite a few of them and they LOVED them! It was true that you had to book very early to get the best deals, but they planned their schedule way in advance and worked the scheme to their advantage. For them, the time shares were perfect.

    For us, however, they would not be. We don’t need the level of luxury my parents wanted and are happy to stay in cheap hotels. When we’ve sat through the pitches, we’ve just maintained that we can travel just fine staying in hotels for $20/night so it would be crazy to get the timeshare. When they hear that, they generally back off.

  • Nancy Sathre-VogelJune 12, 2014, 11:32 am

    Time shares can be great for some people. My parents had quite a few of them and they LOVED them! It was true that you had to book very early to get the best deals, but they planned their schedule way in advance and worked the scheme to their advantage. For them, the time shares were perfect.

    For us, however, they would not be. We don’t need the level of luxury my parents wanted and are happy to stay in cheap hotels. When we’ve sat through the pitches, we’ve just maintained that we can travel just fine staying in hotels for $20/night so it would be crazy to get the timeshare. When they hear that, they generally back off.

  • AndycancunJune 12, 2014, 11:17 am

    I’m a timeshare salesman. The company I work for is irrelevant. People who want freebies will attend a presentation in return. That is understandable, and it is human nature. We try to sell to them, and that is the nature of a salesperson. Now, the company I work for doesn’t pressure and we stress honesty. I present a product that works, and present it honestly. People tend to appreciate that, and buy based on the benefits they see, and those benefits are not always financial. It’s personally very satisfying to get unsolicited vacation photos from my clients…that’s the icing on the cake long after I’ve spent their sales commission. Doing a straight-up presentation and job afterward also provide me with a decent client referral portfolio. That is where the real money is-getting clients to refer others.

    I know what’s sold out there, and who sells what, and those of you who are reps know the same. If what you sell isn’t on the up and up, you deserve the strokers. I frankly wouldn’t waste my time or someone else’s unless I had a genuine interest. As I have read in a few comments, I also believe in karma…and that you get what you give.

    My advice to people who are a little interested: do your homework. Go with a real company with a real track record and support system. Make sure what you are offered is backed up in writing, and don’t be afraid to whip out your iPad or iPhone or iWhatever and check the person’s story. Someone who is confident that their product delivers what they offer won’t bat an eyelash and won’t have to defend a thing. Like I said at the beginning, we know what we sell.

    And we know you are here for the freebies. It’s up to us to show you a different way to vacation. One that works for you. If it does, great. If it doesn’t, that’s okay too. Life is short. Spend your vacations doing whatever makes you happy. In the end, that is what matters.

  • AndycancunJune 12, 2014, 11:17 am

    I’m a timeshare salesman. The company I work for is irrelevant. People who want freebies will attend a presentation in return. That is understandable, and it is human nature. We try to sell to them, and that is the nature of a salesperson. Now, the company I work for doesn’t pressure and we stress honesty. I present a product that works, and present it honestly. People tend to appreciate that, and buy based on the benefits they see, and those benefits are not always financial. It’s personally very satisfying to get unsolicited vacation photos from my clients…that’s the icing on the cake long after I’ve spent their sales commission. Doing a straight-up presentation and job afterward also provide me with a decent client referral portfolio. That is where the real money is-getting clients to refer others.

    I know what’s sold out there, and who sells what, and those of you who are reps know the same. If what you sell isn’t on the up and up, you deserve the strokers. I frankly wouldn’t waste my time or someone else’s unless I had a genuine interest. As I have read in a few comments, I also believe in karma…and that you get what you give.

    My advice to people who are a little interested: do your homework. Go with a real company with a real track record and support system. Make sure what you are offered is backed up in writing, and don’t be afraid to whip out your iPad or iPhone or iWhatever and check the person’s story. Someone who is confident that their product delivers what they offer won’t bat an eyelash and won’t have to defend a thing. Like I said at the beginning, we know what we sell.

    And we know you are here for the freebies. It’s up to us to show you a different way to vacation. One that works for you. If it does, great. If it doesn’t, that’s okay too. Life is short. Spend your vacations doing whatever makes you happy. In the end, that is what matters.

  • MikeMay 29, 2014, 7:39 am

    First I’d like to thank all the smart people that don’t endorse outright lying to their sales person. Second as a sales person myself I have to tell you that one we do know you’re lying, two we don’t just give up on actually earning our livelyhood, and three none of these tips actually work when you get a real salesperson. My only advise is hope you get a newbie and hope he gets rattled by these tips.

  • naomaMay 20, 2014, 8:03 am

    Never, EVER go to a timeshare presentation. We own quite a few of them -- many purchased on line for a pittance. Years ago it was not a bad deal but now they are totally worthless. And the maintenance fees are ridiculous. My husband and I went to
    one and (he is a mathematician) he knew they were lying about the numbers and he told them so. They bring in people who try further to make deals and sometime you just have to GET UP AND WALK AWAY. SO, no matter what they offer you, DO NOT GO!!

  • naomaMay 20, 2014, 8:03 am

    Never, EVER go to a timeshare presentation. We own quite a few of them -- many purchased on line for a pittance. Years ago it was not a bad deal but now they are totally worthless. And the maintenance fees are ridiculous. My husband and I went to
    one and (he is a mathematician) he knew they were lying about the numbers and he told them so. They bring in people who try further to make deals and sometime you just have to GET UP AND WALK AWAY. SO, no matter what they offer you, DO NOT GO!!

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