GRAND MIRAMAR Timeshare Complaints
Grand Miramar Club & Spa All Inclusive, Puerto Vallarta Hotels, World Luxury Destinations
- Legal Name:
- Disyga, S.A. de C.V., TH Paraiso Azul S.A. de C.V.
- Resort sales locations
- Puerto Vallarta
- Rental Companies:
- High End Rentals, Horizon Property Managment, Luxury Vallarta Rentals, Holiday Vacation Management, Continental Resources
- Hotel Representatives:
- Cesar Mendez, Mark Gardea, Johnny Montalvo, John Monte
Common Complaints:
Salesperson offers a guaranteed buyout of a previously owned timeshare through one of their resale companies. Their resale companies have in house representatives and make the impression that they are one company. Luxury Vallarta Rentals was the former company, but that company has gone out of business, so they are now referring clients to High End Rentals. The difference between Grand Miramar and other resorts is that the broker fee seems to be paid through Grand Miramar directly, and is often a much higher amount (ie. $3000 - $5000)
The salesperson offers in house financing at a low introductory rate. When the client returns home they realize that the financing is actually a Bank of America visa card, which has been charged for the full amount of the timeshare. This is Grand Miramar’s method of ensuring that they get paid in full for the timeshare. Bank of America is typically unresponsive to disputes as a valid contract has been signed.
Some clients think that they are purchasing a Grand Miramar contract, when in fact they are purchasing a Platinum Access Marketing contract which does not seem to have the same rights for owner's as a regular timeshare contract.
Grand Miramar Phone number:
Member Services USA/CAN: 1-877-839-3927
Reservations USA/CAN: 1-877-874-8901
FAX USA/CAN: 1-800-491-2906
Reservaciones México: 01-800-681-9546
Fax México: 01-800-681-9536
yes we are victims, since November 2012 we have been fighting with them to get our money back. We are dealing with Richard Bounds sales manager and Brenda Garcia loan manager, they have re named there company again as of April 23015 called Legacy centurion/ Grand Miramar. We have in writing a buy back clause written on grand Miramar paper with Richard Bounds signature that if the deal with Diamond Management that to to sell our 8 weeks of timeshare at grand Miramar that they would refund our full purchase price of $26,000.00 usd. They keep saying there looking into problem or they make up another phoney contract, any chance of getting our money back, I have all written papers snd emails from this company
Trabaje para ese hotel elaborando la publicidad y se que todo lo que dicen es verdad, es un fraude total, me quedaron a deber muchísimo dinero, los dueños del hotel María Eugenia Garfias Muñoz y Roberto Gomez Aguado.
I work developing advertising for that hotel and everything they say is true, it is a total fraud, the hotel owners are Garfias María Eugenia Muñoz and Roberto Gomez Aguado.
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Some years ago i was involved on a very annoying situation with this resort, to be clear, i was scammed , all started because i went to a timeshare presentation , and there i was exposed to a high tension , so i bought a membership , when i wanted to use the timeshare never was available, so i dont know why this people still scamming others , such a shame.
me encantaria saber si hay manera de cancelar mi tiempo compartido lo mas pronto posible, estoy cansada de pagar por un fraude y por sus mentiras, definitivamente es el peor resort que he tenido el disgusto de conocer, el trato que le dan al cliente es pesimo, son unos hipocritas
In researching other similar cases of timeshares trying to charge Special Assessment fee's many of the companies try to claim their ability to charge it is from some form of internal company policy, or internal resort charter, or some such b.s. These are simply not legal nor enforceable. Of course that won't stop these unethical rip-off timeshare companies from follow their usual course of action if you don't pay: stop your membership, attack your credit, harass you through collections, etc. Unfortunately the only long-term solution is a class action lawsuit in which many members unite, pool resources, and sue the company.
You read about people being scammed and say how stupid can you be - and then it happens to you. The sales person was so slick. He had a company who would buy our old timeshares, all we had to do was add a rewards points program to make it more saleable. Now we are fighting for a refund but Mexican law only allows five days to cancel a contract. Be aware! My advise DON'T GO TO TIMESHARE PRESENTATIONS.
Nose en que momento cometi el error de acercarme a este resort, la vd que me deje llevar por la ilusion y mas por todo lo que me prometieron pense que seria la inversion de mi vida, desgraciadamente olvide que las personas estas solo buscan como sacarte dinero a mas no poder, es una pena que con el esfuerzo que hacemos para ganar nuestro dinero otras personas por medio de estafas t roben, asi como los de este resort
After a timeshare presentation at grand miramar we were taken to get or gifts this is where we met mike and Alex who claim they work for the owner, accountants or something like that.They showed us a package that would allow us to use week very inexpencive.
what bull ***. When we finally received the log in info we found very few properties and all were much more than what was told to us and put in writing. Don't fall for this scam.
This is a scam going on with many of the resorts in Mexico and something needs to be done to stop this sort of thing. Profeco in Mexico is extremly slow and has not been much help at all. I am still fighting to get my money back!
After a scandalous visit to Grand Miramar that left a very bitter taste in my mouth, I will have nothing to do with this fraudulent resort. They obviously do not have customer centered business philosophy and are thus not worth my money or consideration.