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NH KRYSTAL Timeshare COMPLAINTS

NH Krystal, Eskape by Krystal, Krystal, Krystal Adventure Plus, Krystal resorts, Krystal Altitude, Hoteles Krystal, Krystal Urban, Krystal Grand, Krystal Beach

NH KRYSTAL Timeshare COMPLAINTS
  Legal Name:
Hoteleria Chicome S.A. de C.V.
  Resort sales locations
Cancun, Puerto Vallarta, Ixtapa
  Resort collections
Concord Servicing Corporation
  Rental Companies:
Continental Connections, R.S.I (Resorts Solutions International)
Hotel Representatives:
Rafael Septien, Ray Rubio, Luis Farias, John Payne, Martha Gonzalez, Cynthia Saldivar, Laura Gonzalez

Common Complaints:

  • Offer to rent out their Krystal timeshare weeks for a high profit
  • Guarantee that they will resell or trade in a previously owned timeshare.
  • Salesperson claims that the client will receive a password to book their vacations easily through a site like Expedia or Orbitz
  • Offer an annuity program where clients are promised to get their full investment back after 25 years if they pay an extra 5-7% of the purchase price to Lloydshare, the third party company that organizes the annuity. The salesperson makes claims that they are the same company as Lloyds of London Insurance.

Krystal Phone number
Phone: +52 (998) 848-9800
Toll Free: 01 800 KRYSTAL (5797 825)
Fax: +52 (998) 848-9813

To receive more information about NH Krystal timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
151 Complaints
  • LucyApril 12, 2012, 10:15 am

    nos estafaron con $20,000 dolares y no nos lo quieren regresarar, nosotros pusimos nuestra queja con profeco dentro de los 5 dias que la ley indica y  aun no nos regresan nuestro dinero, ya les mandamos varios correo pero lo unico qu enos dicen qes que si nos cancelan nuestra membresi apero no no nos regresan nuestro dinero. estan violando la ley y no quieren regresarnos nuestro dinero. Es el peor erro que pudimos cometer comprando con  estos estafadores.

  • JohnApril 12, 2012, 10:15 am

    I was also a victim of Krystal Timeshare SCAM!!The 90 minute presentation turned into a five hour sales pitch marathon and the tactics they use to get you into a contract and keep you in that contract are illegal. They made me sign paperwork and then when I got back home, I realized I was missing a lot of paperwork that were supposed to be in the little binder. There is no doubt that Krystal are very beautiful. I had a wonderful stay there and would have recommended the resorts to anyone. However, due to the illegal sales practices and the fraudulent information I was a victim of, I want everyone to know about this SCAM, so no one else has to suffer.

  • NancyApril 12, 2012, 10:15 am

    We purchased a membership at NH Krystal and they told us they would sell the timeshares that we already had and send us the money.Which was more than the purchase price.Has anyone had that kind of experience?

  • ClaudeApril 12, 2012, 10:15 am

    I am also a victim of this timeshare scam from Krystal Resort in Cancun, Mexico. We bought this with the expectations of renting the weeks. That was 5 months ago and we stil waiting. We are disputing with BoA but we know that they are together in this.

  • CynthiaApril 12, 2012, 10:15 am

    My Husband and myself went through the exact same thing i just read about with Krystal early January this year! They scammed us, lied about selling our resort and stated that the selling of out resort for $15,000 would pay off both what we owed on our resort and Krystal with no out of pocket monies.  What a scam they are and I don't understand why Mexico government allows them to get away with this! Is there anyone out there that wants to join forces against Krystal?

  • PatrickApril 12, 2012, 10:15 am

    I have contacted Ray Rubio by email and stated that I request a refund and want to cancel my transaction due to misrepresentation by Steve Levy and he responded by telling me, I misunderstood and I signed the papers. It would be much appreciated if I could get some help to resolve this matter. It is very disappointing when I think about our trip to Cancun because of the situation we are in now. I will continue to do what ever I can to prevent other people from getting into this kind of situation with Krystal.

  • AndrewApril 12, 2012, 10:15 am

    Antes de que pasaran los 5 dias que son establecidos por la ley par apoder cancelar un contrato de tiempo compartido  y hasta el día de hoy 10 meses después es lo que tenemso mi esposo y yo intentando cancelar una membresia con Krystal, estamso cansados de sus mentiras y groserias, ni siquiera nos contestan el telefono, los correo nos lo socntestan tarde y con respuestas absurdas, nos robaron $20 mil dólares!! y queremos recuperarlos.

  • Joel MartinezApril 12, 2012, 10:15 am

    hace aproximadamente 6 meses, mi esposa y yo fuimos a Cancun e invertimos en un tiempo compartido, no lo hemos utilizado aun pero queremos cancelarlo y recuperar el enganche;hemos tenido dificultades para comunicarnos y tenemos entendido que  solo tenemos 5 dias para cancelar, nos gustaría recibir un consejo y saber si es posible cancelar el contrato y recuperar nuestro dinero aunque estemos excedidos de los 5 dias.

  • MindyApril 12, 2012, 10:15 am

    We have a contract with Krystal International Vacation Club which I believe was fraudulently presented as an investment opportunity. We now have $30,000 of credit card debt . we feel trapped in this contract and would like to get out.

  • FernandoApril 12, 2012, 10:15 am

    tengo mas de 2 años pagando mi membresia y ya no la quiero, he pagado mas de 70 mil pesos y para como estan los tiempos de dificiles no pienso regalarle mi dinero a nadie. Ya les explique toda mi situacion y cada que les hablo para que me den una solucion me comunicn con una persona diferente a la cual tengo que volver a platicarle toda mi situacion y  no me han ayudado en lo absoluto.

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