NH KRYSTAL Timeshare COMPLAINTS
NH Krystal, Eskape by Krystal, Krystal, Krystal Adventure Plus, Krystal resorts, Krystal Altitude, Hoteles Krystal, Krystal Urban, Krystal Grand, Krystal Beach
- Legal Name:
- Hoteleria Chicome S.A. de C.V.
- Resort sales locations
- Cancun, Puerto Vallarta, Ixtapa
- Resort collections
- Concord Servicing Corporation
- Rental Companies:
- Continental Connections, R.S.I (Resorts Solutions International)
- Hotel Representatives:
- Rafael Septien, Ray Rubio, Luis Farias, John Payne, Martha Gonzalez, Cynthia Saldivar, Laura Gonzalez
Common Complaints:
- Offer to rent out their Krystal timeshare weeks for a high profit
- Guarantee that they will resell or trade in a previously owned timeshare.
- Salesperson claims that the client will receive a password to book their vacations easily through a site like Expedia or Orbitz
- Offer an annuity program where clients are promised to get their full investment back after 25 years if they pay an extra 5-7% of the purchase price to Lloydshare, the third party company that organizes the annuity. The salesperson makes claims that they are the same company as Lloyds of London Insurance.
Krystal Phone number
Phone: +52 (998) 848-9800
Toll Free: 01 800 KRYSTAL (5797 825)
Fax: +52 (998) 848-9813
Personally, I never have owned a timeshare, and I never would, but that is my choice.
Personally, I never have owned a timeshare, and I never would, but that is my choice.
Also had a terrible experience with this resort a couple of weeks ago :/ i can´t take it anymore
Tried to cancel the next day and wouldn't allow us to cancel and refund our down payment. We need help
Me dijeron que iban a rentar mis semanas pero no lo han hecho, llevo 2 años esperando, ya no puedo seguir pagando, me urge cancelar
Es un verdadero robo lo que venden, las instalaciones donde me alojaron, muy sucias y descuidadas.
I want my money back!!! we became members but we realize it's a scam and we want out. Thank you
I've paid a lot of money for my timeshare and now i can't use it, it's not fair, please help me to cancel
Ofrecieron vender mi membresìa anterior, incluso con un contrato firmado, además de una cantidad por cada semana que se diera para Marketing, es un año y aun no han hecho nada, incluso recibí una llamada de que ya habían vendido mi anterior membresìa y sol fue un fraude, voy a poner una demanda contra Krystal y su empresa de ventas, si alguien està en el mismo caso compartamos la experiencia.
They gave me a room less than a motel room. The room looks never been remodeled since 1970, and it is very small, I can't even cook because the cooking place is too small.