CABO VILLAS Timeshare COMPLAINTS
Cabo Villas
- Legal Name:
- Cabos Villas Beach Resort & Spa
- Rental Companies:
- Cabo Villa Rental Program
Common Complaints:
- Terrible customer service.
- Salespeople offer clients false promises
Cabo Villas Phone number
1-800-745-2226 USA & Canadá
(831) 724-5800
Purchased a Cabo Villas timeshare last year and made a substantial downpayment and paid the monthly for a year and decided that we cannot afford the payments any longer.
Wrote Adam Clapp the administrator and South Hill Finance company (a Canadian firm) a letter of cancellation. Southhill Finance and Mr. Clapp responded back that I cannot cancel the contract, and Southill Finance threatened us to send us to collections.
During the sales presentation, they promised us a 7 day Alaskan Cruise that got watered down to a 7 day Mexican Cruise that we have to pay out of our own pocket.
I now realized that I have been sucked into this whole deal and it is a scam.
What are my options at this point? I do not want to keep my membership with Cabo Villas since I am insolvent.
Oh cabo villas, how did it start? My wife and I stayed at an all inclusive resort Ru santa fe (spelling) were talked into a timeshare after attending there presentation, and oh boy, this is going to haunt me for years. We paid 17K for this t/s. It is a nice room, we stayed, but the maitenance fee is 700, and the last time we went they wanted more money to "upgrade" to be a part of the diamond resorts. The first guy said no pressure, another lie, and we said no until we were blue in the face. They called me again, cabo villas, about 3 weeks ago and said they could rent or sell my until for an up front fee of 399, PLEASE! The lies and money grabbing never end. I wish I had never bought this t/s. Probably one of the worst financial mistakes we have made. Yes, we did make a mistake, and as many of us have said, they ply you with food and drinks while applying a lot of pressure. They should be exposed on 20/20 or something. Anyway, I hope this helps somebody. Dont go to their presentations!
I filed a dispute with Profeco against CVBR. Has anyone had success with Profeco?
We purchased a timeshare at Cabo Villas. 3 business days after purchasing, we decided to cancel. Mexican law allows for cancellation no. After what the timeshare place says. Notified Adam of intent to cancel. Adam advised that we were not able to cancel. I contacted the Mexican Profeco and presented my case. They advised that I was within my rights - by Mexican Law - to cancel. I told Cabo Villas I was canceling my timeshare, called my credit card and explained situation and advised I was canceling the deposit amount. Cabo Villas disputed the cancelled deposit. I forwarded everything, including the correspondence with Profeco, and won my dispute. this place is a rip off. While the salesman was showi g us around the unit that we wound up buying that day, we were snapping pictures of the place and one of the pictures CLEARLY shows the salesman giving us the finger! The place is a rip off run by jerks and shady salesmen.
Apparently CV has now sold so many more units than what I was orignally told that I can no longer reserve a unit that is beachfront or even ocean view. Originally there were 8 beachfront units and now there are only 4. Plus they now have a new sales system wherein anyone who buys receives points and the points can be used for any unit so everyone is using their points for the more expensive units of which mine is one. Needless to say I am frustrated as I can't even book my unit.
They never sent us billing info or maintenance fee schedule and info. Missed the apparent date for maintenance fee and they advised us we no longer owned the timeshare by contract. Next time I am down there I am going to pay them a visit.............
My wife and I paid $23k for 30 years in a beachfront suite 5 years ago. We were 4 weeks late on our maintenance fees and they cancelled our contract. They provided an e-mail to contact them but they won't respond anymore. I filed a complaint with the BBB in Minnesota ( that's where their payment center is at ), and I am trying to file with PROFECO. I can't believe that any country would allow businesses to operate like this. There isn't any clause in my contract that covers this BS.
My wife and I paid $23k for 30 years in a beachfront suite 5 years ago. We were 4 weeks late on our maintenance fees and they cancelled our contract. They provided an e-mail to contact them but they won't respond anymore. I filed a complaint with the BBB in Minnesota ( that's where their payment center is at ), and I am trying to file with PROFECO. I can't believe that any country would allow businesses to operate like this. There isn't any clause in my contract that covers this BS.