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VELAS VALLARTA Timeshare COMPLAINTS

Casa Velas Hotel Boutique, Velas Vallarta Suite Resort & Convention Center, Grand Velas All Suites & Spa Resort Riviera Maya, Grand Velas All Suites & Spa Resort Riviera Nayarit.

VELAS VALLARTA Timeshare COMPLAINTS
  Legal Name:
Desarrollos Turisticos de la Costa S.A. de C.V., Promotora Turistica Las Velas S.A. de C
  Rental Companies:
Sierra Rentals and Resales
Hotel Representatives:
Cheryl Manaker, Monica Dellagrave

Common Complaints:

  • Claim to sell fractional ownerships instead of timeshares, but in reality they are not deeded properties, just contracts for timeshare weeks.
  • Salesperson claims that all travel expenses would be a tax write off against the property ownership because it is a fractional ownership.
  • Salesperson claims that Sierra will rent out their timeshare weeks for a profit. Sierra charges a listing fee, but then never rents the weeks, and they stop answering the phone.
  • Many clients have received calls from Sierra about a year after their purchase stating that they have a buyer for their Velas Vallarta property. They are told that they just need to pay for the title search and taxes into an escrow account and then they money from the buyer will be released to the seller. The seller wires the money to the escrow company, and then never hears from them again.
  • Offer an annuity program where clients are promised to get their full investment back after 25 years if they pay an extra 5-7% of the purchase price to Lloydshare, the third party company that organizes the annuity.

Velas Vallarta Phone number:

Reservations: 1-877-418-2859
Agencies (USA & Canadá): 1-888-210-9590
Agencies (México): 01-800-685-2048

To receive more information about Velas Vallarta Timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
117 Complaints
  • JamesAugust 25, 2014, 1:06 am

    we are seeking help to get us out of the contract and recover our money. Thank you

  • AnnaAugust 16, 2014, 9:17 am

    Fortunately, I realized soon enough what a scam this place is.

  • NathanAugust 1, 2014, 12:42 pm

    depending how much of an annoyance you can be for them some people appear to have been succesful to cancel but then they are not allowed to talk about it anymore

  • KeithJuly 8, 2014, 2:44 pm

    I spent $2,000 USD on a service I can't ever use!!!! please help me, i need to cancel!!!

  • FernandoJune 30, 2014, 9:21 am

    Es el peor resort al que pueden ir, te estafan despues y obviamente se desaparecen

  • FernandoJune 30, 2014, 9:21 am

    Es el peor resort al que pueden ir, te estafan despues y obviamente se desaparecen

  • LauraJune 12, 2014, 2:00 pm

    Me vendieron un paquete para dos niños y dos adultos y ahora resulta que los niños los tengo que pagar

  • HarryMay 14, 2014, 5:42 pm

    Many deceptive statements in sales pitch. tried to cancel on the 5th day, but could not find any address, phone number, contact info, etc.

  • PatrickMay 9, 2014, 12:51 am

    i feel desperate now, i was trying to cancel my timeshare about 4 years ago and never happened, now i want to try it again!

  • GraceFebruary 4, 2014, 12:37 am

    Their attitude and complete close-minded service is exactly what loses members.

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