PUNTA PACIFICO, Encanto Bahía Timeshare COMPLAINTS
Punta Pacifico, Encanto Bahía fractional ownership, Diamond Bay by Bloom
- Legal Name:
- Compania Hotelera Nadia S.A. de C.V.
- Resort sales locations
- Mazatlan
- Rental Companies:
- Phoenix Vacation Property Management, Premier Vacations, Swap Global Vacations
- Hotel Representatives:
- Alfredo Marcq, Vladimir Jimenez.
Punta Pacifico o Encanto Bahía is a small, relatively new resort in Mazatlan, Mexico. It is only partially built, and they are selling units on a pre-construction basis. The clients often complain about their lack of compliance with the 5 day cancellation policy and their lack of availability to book when they want to use it. They also use rental and resale scams to increase their sales.
Common Complaints:
- Salesperson claims that they prefer if the client does not use the timeshare week. Punta Pacifico o Encanto Bahía offers to pay the client a high rental price per week for the next five years to not stay at that particular resort because they wanted to keep as many units available as possible to have enough rooms available for other prospective buyers who might come to view the property.
- Punta Pacifico o Encanto Bahía uses resale agents that guarantee the sale of an old timeshare within a 90-120 day period. They promise high resale prices, so that they can induce buyers into purchasing larger amounts for their Punta Pacifico/ENcanto Bahía timeshare package.
- Have clients sign a Cardholders Acknowledgement that states "I realize and understand that the earnest money deposit I have credited towards my purchase contract is non-cancellable and non-refundable, as my purchase agreement has no provisions for a rescission period." This statement is in opposition to the 5 day rescission period allowed by Mexican Law.
Punta Pacifico o Encanto Bahía Phone number:
Toll free 1866 978 6826
mex. 6699 101400
I had an unpleasant experience with these people, do not mind them cheat and steal all my money, now i travel a situation in which I run out of house and everything to be paying the lawyers of these rats, primarily because i canceled the timeshare and I did not read the contract, be very careful with these scammers.
I would recommend anyone that is reading this post; NOT TO BUY AT LA JOLLA, the sales people appear to be your friends and will show you family pictures to put you at easy but god knows what are they thinking when they feed their prey with lies and misrepresentations.
i was very close to get trapped on this, at first like every tourist on a different country we want to enjoy and to feel free of any pressure , all people was very kind to me and my girlfriend, then a friend of mine told us to go to these hotel or whatever it is , so that time my wife and i we have a lot free time , so we decide to go and to see what could happen..and yes like a herd of wolves.
There is a statement in the contract saying that everything given you verbally is not the subject of this contract. You have 5 business days to cancel it and PLEASE DO NOT USE ANY COMPLEMENTARY SERVICE, or you will have an issue to get back your down payment.
Admito que nosotros cometimos el gran error de dejarnos llevar por las palabras del vendedor, ya que no leimos bien el contrato , cuando tuvimos el problema de porque no podiamos utilizar el tiempo compartido por falta de disponibilidad, recurrimos a cancelarlo y exigimos nuestro dinero , para nuestra mala suerte , en el contrato que habiamos firmado con aterioridad decia eso , que ya no era rembolsable , etc , son unos rateros
We purchased (although I didn't want to I succumbed to my husband's want to purchase) the two days ago. I realize now after reading many complaints that my feelings were right and we were deceived and scammed as many others have been. There is a clause that you can cancel within five business days so we plan to do that. Has anyone had success with this? We're you able to get your despot back?
we bought here for $8,000 US maybe 5 years ago……..fools!! Any way to recover any of this?
dont buy anything here pls, is totally scam , some friends told me that they had a lot of complaints with them , they stole your money without remorse , and another stuff, like high extra charges of maintenance , they demmand that are the top timeshare on that place, but if you want to cancel it is gonna be very difficult to do , so the better option is to avoid this
Don't fall for it. Now I believe why they said too good to be true is probably not true.
Now i just tell them I know the game and they rudely hang up. LIARS