PUNTA PACIFICO, Encanto Bahía Timeshare COMPLAINTS
Punta Pacifico, Encanto Bahía fractional ownership, Diamond Bay by Bloom
- Legal Name:
- Compania Hotelera Nadia S.A. de C.V.
- Resort sales locations
- Mazatlan
- Rental Companies:
- Phoenix Vacation Property Management, Premier Vacations, Swap Global Vacations
- Hotel Representatives:
- Alfredo Marcq, Vladimir Jimenez.
Punta Pacifico o Encanto Bahía is a small, relatively new resort in Mazatlan, Mexico. It is only partially built, and they are selling units on a pre-construction basis. The clients often complain about their lack of compliance with the 5 day cancellation policy and their lack of availability to book when they want to use it. They also use rental and resale scams to increase their sales.
Common Complaints:
- Salesperson claims that they prefer if the client does not use the timeshare week. Punta Pacifico o Encanto Bahía offers to pay the client a high rental price per week for the next five years to not stay at that particular resort because they wanted to keep as many units available as possible to have enough rooms available for other prospective buyers who might come to view the property.
- Punta Pacifico o Encanto Bahía uses resale agents that guarantee the sale of an old timeshare within a 90-120 day period. They promise high resale prices, so that they can induce buyers into purchasing larger amounts for their Punta Pacifico/ENcanto Bahía timeshare package.
- Have clients sign a Cardholders Acknowledgement that states "I realize and understand that the earnest money deposit I have credited towards my purchase contract is non-cancellable and non-refundable, as my purchase agreement has no provisions for a rescission period." This statement is in opposition to the 5 day rescission period allowed by Mexican Law.
Punta Pacifico o Encanto Bahía Phone number:
Toll free 1866 978 6826
mex. 6699 101400
Te prometen ahorros de hasta el 60% y las mejores instalaciones y al final terminas pagando mas y hay muchos cargos escondidos
They are nothing but con artists, liars and frauds.
If you are unhappy with your situation, contact a lawyer immediately and get out.
It's too stressful. I just don't want to keep paying anymore and not let them put a negative mark on my credit.
Their timeshare is so bad that they must lie in order to sell it!
First, I tried to get my down payment back without success. I spent hundreds of dollars in calls to the customer service of the resort. I contacted the PROFECO, the consulate and again without success!
They will feed you a bunch of lies and trick you into an unnecessary debt.
no se me hace justo que al ir a querer cancelar dentro de los 5 dias digan que no se puede cancelar !!! hay algo que pueda hacer?
Tengan cuidado! Si reciben una invitacion o un supuesto premio o regalo consistente en boletos de avion en vuelos redondos a cualquier destino nacional, ES UN FRAUDE!
two days after we made a clain to cancel and the time pass by and they did not give an answer either return our calls