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VILLA DEL PALMAR Timeshare COMPLAINTS

Villa del Palmar, Villa del Palmar Flamingos, Villa del Palmar Puerto Vallarta, Villa del Arco, UVC, Universal Vacation Club, The Villa Group, Villa la Valencia

 VILLA DEL PALMAR Timeshare COMPLAINTS
  Rental Companies:
Imperial Property Management, Enterprise Travel International, Regal Resales and Rentals,Value Trade World, Continental Connections

Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar.

Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no “only members” area.

Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do.

It is obvious that resorts will worship their company and submit about their great services on forums created by themselves, this is a new tactic that resorts are using to not appear as bad as they are. So, when you search about Villa del Palmar complaints you’ll find yourself with many articles or websites that mention totally the opposite, these again, is work done by them. Luckily there exists reliable websites that expose what they really are. 

Villa del Palmar Complaints

Villa del Palmar’s sales area has a well recognized reputation because of the lies, scams and salespeople misrepresentations of the contract just for you to sign up for a timeshare with Villa Group. Under so many complaints about Villa del Palmar timeshares, the pressure and lies from the salesperson are the most spotlighted ones in forums around the web and the main reason for a vacation to turn into a nightmare. 

Villa del Palmar sales associates like any other sales person will tell you the wonders you want to hear in order for you to make a purchase, starting for example with offers of fascinating gifts just to attend a sales presentation. Then, lie about timeshare presentations lasting only 90 minutes, but at Villa del Palmar you can be up to 4 hrs in one, just to end up being one more victim of the Villa Group scam.

Do not let their astonishing words lure you away from reality, it is extremely important to read the contract before signing. Usual Villa del Palmar timeshare complaints in reviews forums are from people being attracted by the salesperson's promises and enden up with something totally different. The contract clearly states that any verbal promises made by the sales representative that are not noted on the contract are completely invalid.

Villa del Palmar timeshare salespersons affirm that owing a space with them is the best investment you can do in your life, really? investment? There will be no economic income, no renting, no reselling, you are only paying for future vacations at a high price, for the same place and date, period. Purchasing a membership at Villa del Palmar is not an investment, and it’s also stated in the contract. Thus one more lie, one additional to Villa Group timeshare scam.

Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant.

If you are a current owner of a timeshare at another resort, the sales associate at Villa del Palmar, will offer you a trade in, promising to sell your existing timeshare and give you a better one with them. One of the major Villa Group timeshare scams is exactly that, the sales associates will “sell” your existing timeshare through a resale company and give you a better one with Villa del Palmar, but you end up owning both timeshares. This scam is being spread around all the resorts belonging to Villa Group, such as Villa del Palmar Cancun timeshare and Villa del Palmar Cabo timeshare

Instantly, the urge to contact the person that lied to you arises, and the attempt to reach them starts. You then realize that you can’t get in touch with the salesperson, what happens is that sales people change their name oftenly so you can’t get in touch with them, some others change from resort since they’re already burned at the one they are at. This can occur at resorts, Villa del palmar flamingos rentals companies.

It’s crucial being informed about any type of association before getting into any resale or rental company, many of these promise to list your timeshare and sometimes insist they have a buyer interested in your property, however you have to provide an upfront payment, red flag, most companies that ask for an upfront fee are not a legitimate company. 

Now, something that’s true but they don’t tell you is that they are not obligated to sell your timeshare, so what they do is inform you they’ll take your timeshare and sell it, but they really just put it into their inventory, which is considered as listing, and keep you there waiting while you remain paying until a buyer magically appears, or you simply stop paying thinking your free from them, obviously the selling process never goes through and you end up owing them and sent to collections. 

Villa del Palmar usually works with Monterey Financial which is a collection and at once a financial company. 

Another common lie that sales associates at Villa del Palmar mention is when you finally decide to start with your Villa del Palmar timeshare cancellation process, they affirm that your contract is under the United States Law because their headquarter office is located in San Diego, which is not true, the contract is under the laws of the place where the purchase was made, so if the contract was signed in Mexico means it is under the laws of Mexico

Additionally, the repeated lie regarding the rescission period, which if it has already passed, you cannot cancel. Fairy tale, according to the Mexican Law you have a recession period in order to ask for your Villa group timeshare cancellation, though it's not stated in the contract. 

You must be very cautious as some parts are not stated in the contract and can affect you significantly. Besides not containing the rescission period clause, it also does not include the contract cancellation clause, where it mentions that you are able to cancel the contract, evidently they don’t want you to ever abandon them.

In some cases, other clauses are included in the contract but do not help you somehow, instead it can cause an impact when attempting to cancel your membership. As for example, the 30% penalty fee if you request for the cancellation of the contract, warning, it clearly mentions the cancellation request only, it does not mean that by paying the 30% penalty, they’ll cancel the contract. When the time comes, you’ll be told that the cancellation application was not successful and you’ll remain having the contract. Don’t keep falling into their tactics to get more money from you. 

Moving further with another scam tactic is at the moment of signing your agreement, salespeople will eventually tuck in a waiver where you rescind your right to cancel your timeshare contract, this eventually would be their shield at the moment of trying to cancel your Villa del Palmar timeshare contract. Though a waiver is an illegal action in Mexico, they recur to it hoping not to get caught, otherwise they would be penalized. Therefore making you sign it it’s one of their fraudulent missions.

Between many of Villa Group timeshare reviews you can also find about Villa del Palmar’s customer service, which honestly is not like how they brag about it, its customer service is awful. They never answer the phone, and if they do answer, quote, “whatever problem you may have can be solved by paying a fee”. Sales assistants never know when to just stop with their sales practices.

Villa del Palmar Complaints

Bottom line, be prepared to be harassed by the sales staff if you are not a current Villa Group timeshare owner yet and scammed when you are one.

If you plan on attending a sales presentation or get tricked into one, inform yourself before making any kind of purchase, and even if you are rushed, read the contract carefully before signing it. Make sure that what you were told is stated clearly in the agreement, ask as many questions, doubts you have or if there is something you don’t legibly understand. Remember it’s your money, it’s your purchase, IT'S YOUR CHOICE!

Phone number

01 800 253 0386

To receive more information about Villa del Palmar Timeshare complaints and how to cancel it send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
280 Complaints
  • ThomasApril 12, 2012, 10:11 am

    We were scammed, I believe we are victims of fraud.We bought a  timeshares years ago.We were totally lied to by the salesmen.They said it was a great investment and that we can rent it easily and all we have to do is call and they will take care of the rest. We have paid $7500.00 on our credit card to this company.  

  • TonyApril 12, 2012, 10:11 am

    I have read through your website and feel more and more convinced that our recent vacation club purchase was a scam. It is through Villa Del Palmar. Verbally, the sales rep told us it was $350 per year for 50 years for 1 week. Now we see that it is biennial. We were told that we could leave it to our family in our wills. We paid a deposit on our credit card and the fellow said "Now you realize that  if you go home and you have buyer's remorse, you will lose your deposit?" So we registered that we have 30 days. At this point we still thought it was a good idea to have a weeks vacation for $350 per week, right? We were in Puerto Vallarta for 1 week. the following week. We were told this was not a timeshare. Now checking into things a bit more. We thought we had 30 days and emailed, faxed and sent a registered letter asking to have our balance of our payment refunded - understanding that we probably forfeited the deposit. When we called them to see if they received the faxed letter, they referred us to a different phone number where we were informed we had only 5 days from date of purchase to cancel.

  • Javier y ZulmaApril 12, 2012, 10:11 am

    Soy victima de un fraude por parte de Villa del Palmar me quitaron $20 mil dolares y nunca use los servicios. Desde hace 10 meses estoy esperando a que   me mande mi dinero. quedaorn de enviarme un cheque por 7 000 dolares por cada año, durante 5 años, ya casi va a se el año y deberia de estar rescibiendo el siguiente cheque y ya perdi las esperanzas.

  • DonaldApril 12, 2012, 10:11 am

    Purchased on January 6, 2011 Villa del Palmar, Cancun under the guarentee of $98,000 for 6 weeks of time share we currently have. Further research leads us to believe we have been scammed. We have filed a dispute with our Visa company and tomorrow we are fed'x a rescind letter to  Villa del Palmar.

  • NuryApril 12, 2012, 10:11 am

    on 5/16/11 signed up for timeshare at villa del arco cabo san lucas 15,000 deposit.. per contract five days to cancel but states we are liable for amt paid to this point...we want out of contract ... what can we do?

  • JoeApril 12, 2012, 10:11 am

    Villa Del Arco. Many deceptive statements in sales pitch. tried to cancel on the 5th day, but could not find any address, phone number, contact info, etc. Tried to cancel when we returned from Mexico on day 6, could not immediately find information. Two conflicting atricles in contract - one said if we cancelled we would lose our deposit as liquidated damages, which we initialled and was in bold print near the top, and one that said we had five days with no penalty in small prit at the bottom. We believe the conflicting articles, the felacious statements and the lack of address or location to cancel abrigate the laws. We want out, and we want our deposit back.

    • DaveApril 12, 2012, 10:11 am

      Hi Joe,

      I was wondering if you have been successful in getting your contract canceled and your monies refunded?

      We are in a similar position. We purchased in January of this year, 2011, in Cabos at the Villa Del Palmar. That night I couldn't sleep due to the strong feeling we had been scammed and lied to. I followed up with the sales person (who was extremely hard to track down) which took a couple of days to contact and she told me that we could cancel the contract within 5 days of signing but would lose our entire $3635 deposit. On the fifth day we went back to the sales office and met with another guy who apparently was the guy who dealt with canceling contracts. He told us he thought it was crazy that we would walk away and default our deposit. Obviously it was not an easy choice to do but we had decided it was best to cut our losses. He told us more lies and false promises until we walked away with out canceling. Had they not lied to us about the deposit being non-refundable within the 5 day period we would have canceled on the spot. Now I'm not sure what the future holds. Since returning from Mexico we paid off the timeshare to avoid their high interest rates. Now we're invested to the tune of $16,500. I'm not prepared to go down without a fight.

      Sincerely,
      Dave

      • NancyApril 12, 2012, 10:11 am

        Hi Dave,

        Send me an email if you do not have this resolved, I can give you some insight.

        • Karen McCauleyApril 12, 2012, 10:11 am

          Nancy can you help? I just got scammed this past Wed and am still within the 5 day period. I want out! Thanks.

        • Mike GApril 12, 2012, 10:11 am

          Hi Dave and Nancy. I have a similar issue. I have a couple ideas and wanted to follow up to see if yours were successful.

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