MAYAN PALACE Timeshare COMPLAINTS
Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, the Grand Bliss Resorts, Mayan Island Real State, Vidanta.
- Legal Name:
- Comercializadora y Servicio de Turismo S.A. de C.V.; Desarrollo, Marina Vallarta S.A.d
- Resort sales locations
- Cancun, Acapulco, Puerto Vallarta, Mazatlan, Cabo, Puerto Peñasco (Rocky Point)
- Resort collections
- Summit Opportunities, LLC, Houston, TX
- Rental Companies:
- Global Golf Connections, Continental Connections, Global Marketing Systems, Alliance Integrated Marketing Systems (AIMS), My Vacation Brokers, Imperial Property Management, Destinations International, Embassy Vacation Pro
This topic might be interesting to you if you’re considering going out for vacation and buying a timeshare in Mexico. First of all, you’ve got to know what you’re getting into since there’s been a lot of people in the past having complaints about one resort specifically.
You should beware of scams and get informed before buying a timeshare or vacation plan especially when getting unexpected charges at the time of your reservation. Mayan Palace timeshare sales in their resorts it’s a good example of what has been happening.
Located in many states in Mexico, Mayan Palace resorts offer nice and spacious rooms as well as different outdoor activities such as golf, tennis and entertainment for children, and of course high level restaurants.
But as for the tactics sellers use to close a deal on timeshare and or vacation clubs, may leave visitors with a bad experience. This has caused a great wave of mayan palace timeshare reviews in the most famous tourism blogs like Trip Advisor. Also on Mayan Palace’s selling company has a bad reputation, as you can see in Sitejabber. They’re not necessarily good ones.
If you look up the resort, the Mayan Palace timeshare scam is a relevant theme due to the high number of complaints by lots of clients.
Mayan Palace Timeshare Complaints:
Common complaints about Mayan Palace timeshare experiences
- The salesperson will claim that they can resell the client's previously owned timeshare for a large sum of money and the purchase of the Mayan timeshare will be covered by this resale.
- Salesperson offers an equity exchange or trade-in program.
- The salesperson says that they will rent out their Mayan weeks for a large profit and issue a check to the client within a few months so that they can pay off the timeshare with the rental income.
- Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.
Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.
How they operate
Normally, a Mayan Palace timeshare scam occur in the following way: Many people claim a sales person offers to have a long chat especially with American couples about how wonderful is to share a private place to stay every time you come to Mexico and give you a tour on the units that are supposed to be available for timeshare. Turns out people obtain a really different unit.
The sales person will never inform you of the 5 day period you have to cancel the purchase contract. Not to mention, they lie that the contract cannot be voided after it is signed. Which is a major typical indicator of the Mayan timeshare scam.
They also tend to persuade the client to level up in the resort membership, in case the client is not enrolled in one, the sales person will push them to become members at least.
They will ask if they own another timeshare that they no longer use and will tell them that Mayan Palace will sell it to lower the price of the current timeshare that the client is buying, but in reality they let people end up with the debt of both timeshares.
If you’ve been a victim of such a thing as a mayan palace timeshare scam, you can agree with most people that complained about the pressure they put you under.
Re-selling of timeshare scam
Even in the re-selling of properties, the mayan timeshare scams continue to be a great topic on review blogs.
The reselling fraud happens when a scammer contacts you by phone (most of the time) to claim they have someone interested in buying your timeshare at that moment. So they ask you to transfer money to cover sale expenses such as fees for the resale company or maintenance fees.
Only for you to end up stuck with the timeshare and scammed with thousands of dollars on the “fees” you paid for
Besides checking on the Mayan palace timeshare reviews, we advise owners to be wary of the following situations which may lead to fraud.
· Service offers made by a reseller, if it promises a significant return on the sale especially.
· A resale company that says the area of your property is in high demand and has an incredible number of potential buyers looking for timeshare units.
· A reseller who promises to modify or cancel the owner's contractual obligation to the complex in which the timeshare property is located.
The following tips will help you protect your investment if planning on buying a Mayan Palace timeshare:
Look up the reseller’s name on the web and check his background. Click on official sources for complaints about the person. Also Mayan palace timeshare reviews can help you on this one.
Ask about the promotion and strategies of advertising the reseller will do on the unit. Make sure you will be involved in the process and receiving reports. If they are simply publishing the unit on a resale list, it might not be worth it doing business with him.
One sign of a serious deal is a reseller who charges fees after the timeshare sale. If they ask you to pay an upfront fee, make sure you’ll getting a refund for it in the future. Always ask for the fees beforehand.
Get everything in writing. Read the contract carefully to ensure that it matches the verbal promises you have received. It should include the services that the reseller will run, as well as the fees they will have to pay and when. If the deal is not what you expected or wanted, do not sign the contract.
Always take your time to read the full documents before signing a contract and don’t let the sellers or resellers, put you under pressure, which is typical of the mayan timeshare scams as you can learn in the reviews.
We invite you to read the following Mayan Palace timeshare reviews and share your experiences with Mayan Palace timeshare.
If you visit Mayan Palace do not accept any invitation to get free breakfast in exchange of your time, unless of course you are interested in a timeshare. Me and my wife were lured into buying one. They make you believe you need it. The truth is we never used it in 3 months and nobody in Mexico will help us cancel the contract and we are stuck with charges every month
They were calling every early morning to book a timeshare meeting. Me and my wife thought it was totalle disrespectful. I was nice in the beginning then I began explaning we were to busy for that. In the end we booked a room offsite so we could rest without being disturbed. In general, the place is overpiced and be ready for some surprise charges when checking out. The typical Vidanta rip off company!
We purchased points through the Grand Mayan with the understanding that we would be able to exchange the vacation packages through RCI. I tried to book a vacation to Maui and was told OI would be put on a list to contact when a hotel came available, in the end I had to cancel out travel arrangements because I was never contacted and I could never get a hold of a representative to assist us.
Me and my husband were victims of a classic bait at The Grand Bliss riviera maya. The sales staff showed prictures of a nice penthouse unit, but only to give us a filthy ground floor place "under repair". I have a copy of our lease and another´s family for the same place on the same date. What a scam, they were supposed to be an exclusive and distinguished resort.
This timeshare and resort company is a fraud. They charged me high priced fees and also eight months after the purchase, they called me because my credit card had been changed and they could use it to charge the fees for the next year without asking me if I agreed to do it or without sending any bill before. So, if this place is gorgeous, it is because they steal the money from us.
We havebeen members for 15 years. Staff are usually the best. Every year we are subjected to a very pressured?update which is nothing more than a pressured sales pitch. Last year we fell for one of their scams for over $10,000 only to find out this year that they will be taking away some of the privileges they gave us when we bought Grand Mayan 11 years ago when they were more anxious to sell. We are in our 80s and dont think we have 8 more years but our inheritors, our children will have to pay maintenance fees even if they do not use the unit that year and will have pay 2 maintenance fees when they do use it. We had the privilege of not paying user fees if we dont come that year. We also lose the actual week we bought and they tagged on usage fees for the bonus week we were given at the time. The sales person was awful and I did not uderstand what she was saying because she talked too fast.
As well they seem to take something away each year. The resort is concentrating on young people.. They dont understand that older people have the money. Most of the young people here are here with parents or grandparents - poor suckers. Last night a wedding was being celebrated with VERY VERY loud music until 1 am that everyone with ocean view could hear, Circulation around the resort changes every few years making it difficult for older people to get around, As well two restaurants have been closed for dinner making it impossible to find a reasonably priced one to have dinner. The units are getting old, plumbing needs to be updated but tha owners dont seem to care.
Don´t buy anything from them!!!
Mayan Palace is nothing but fraud. They told us our maintenance fee would never go up. NOT TRUE. It goes up every year. We can´t even keep up with the rates, also you will have troule booking reservations, we are so disappointed, we wanted to use our timeshare so bad with our grandkids and to this day we haven´t been able so we refuse to pay one more cent to them. Does anyone how to cancel this?
The resort is very nice and beautiful itself. We bought a membership so we could attend Grand Mayan in Cabo, since they showed us pictures in which it seemed like a luxurious 5 five stars resorts. As we arrived to the Cabo resort we were so pissed to find out we were misled, it was a very low quality hotel, old and nothing like what they have shown us
Hice dos contratos con ellos y pedí mi cancelación y reembolso a lo que me dijeron no era posible y ni siquiera utilicé una semana de hospedaje. Me hablaron ofreciéndome otro contrato donde les rentara mis semanas y por cada una de ellas me pagarían 75,000 MX, para lo cual yo debía primero hacer un depósito de contrato a ellos. No me pareció y dejé de pagar y a la fecha me hablan diariamente para cobrarme o tratar de que firme ese nuevo contrato y de esto ya pasaron 3 años y dos años que dejé de pagar. No se metan en esto!!!
Has anyone else been targeted by a group alleging that there is a court settlement based on the Mayan group selling personal information to a criminal enterprise? Our settlement is supposed to be around $58,000.
The are asking for fees, for us to open an account in a Mexican bank and to deposit $9000+ to cover taxes.
My husband is very tempted by this and I have to keep pointing out the red flags. If I can show him that other people have run into the same scam, maybe he'll let it go. At least he listens to me when I point things out. So far he has not sent a penny to these people.
Thanks.