MAYAN PALACE Timeshare COMPLAINTS
Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, the Grand Bliss Resorts, Mayan Island Real State, Vidanta.
- Legal Name:
- Comercializadora y Servicio de Turismo S.A. de C.V.; Desarrollo, Marina Vallarta S.A.d
- Resort sales locations
- Cancun, Acapulco, Puerto Vallarta, Mazatlan, Cabo, Puerto Peñasco (Rocky Point)
- Resort collections
- Summit Opportunities, LLC, Houston, TX
- Rental Companies:
- Global Golf Connections, Continental Connections, Global Marketing Systems, Alliance Integrated Marketing Systems (AIMS), My Vacation Brokers, Imperial Property Management, Destinations International, Embassy Vacation Pro
This topic might be interesting to you if you’re considering going out for vacation and buying a timeshare in Mexico. First of all, you’ve got to know what you’re getting into since there’s been a lot of people in the past having complaints about one resort specifically.
You should beware of scams and get informed before buying a timeshare or vacation plan especially when getting unexpected charges at the time of your reservation. Mayan Palace timeshare sales in their resorts it’s a good example of what has been happening.
Located in many states in Mexico, Mayan Palace resorts offer nice and spacious rooms as well as different outdoor activities such as golf, tennis and entertainment for children, and of course high level restaurants.
But as for the tactics sellers use to close a deal on timeshare and or vacation clubs, may leave visitors with a bad experience. This has caused a great wave of mayan palace timeshare reviews in the most famous tourism blogs like Trip Advisor. Also on Mayan Palace’s selling company has a bad reputation, as you can see in Sitejabber. They’re not necessarily good ones.
If you look up the resort, the Mayan Palace timeshare scam is a relevant theme due to the high number of complaints by lots of clients.
Mayan Palace Timeshare Complaints:
Common complaints about Mayan Palace timeshare experiences
- The salesperson will claim that they can resell the client's previously owned timeshare for a large sum of money and the purchase of the Mayan timeshare will be covered by this resale.
- Salesperson offers an equity exchange or trade-in program.
- The salesperson says that they will rent out their Mayan weeks for a large profit and issue a check to the client within a few months so that they can pay off the timeshare with the rental income.
- Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.
Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.
How they operate
Normally, a Mayan Palace timeshare scam occur in the following way: Many people claim a sales person offers to have a long chat especially with American couples about how wonderful is to share a private place to stay every time you come to Mexico and give you a tour on the units that are supposed to be available for timeshare. Turns out people obtain a really different unit.
The sales person will never inform you of the 5 day period you have to cancel the purchase contract. Not to mention, they lie that the contract cannot be voided after it is signed. Which is a major typical indicator of the Mayan timeshare scam.
They also tend to persuade the client to level up in the resort membership, in case the client is not enrolled in one, the sales person will push them to become members at least.
They will ask if they own another timeshare that they no longer use and will tell them that Mayan Palace will sell it to lower the price of the current timeshare that the client is buying, but in reality they let people end up with the debt of both timeshares.
If you’ve been a victim of such a thing as a mayan palace timeshare scam, you can agree with most people that complained about the pressure they put you under.
Re-selling of timeshare scam
Even in the re-selling of properties, the mayan timeshare scams continue to be a great topic on review blogs.
The reselling fraud happens when a scammer contacts you by phone (most of the time) to claim they have someone interested in buying your timeshare at that moment. So they ask you to transfer money to cover sale expenses such as fees for the resale company or maintenance fees.
Only for you to end up stuck with the timeshare and scammed with thousands of dollars on the “fees” you paid for
Besides checking on the Mayan palace timeshare reviews, we advise owners to be wary of the following situations which may lead to fraud.
· Service offers made by a reseller, if it promises a significant return on the sale especially.
· A resale company that says the area of your property is in high demand and has an incredible number of potential buyers looking for timeshare units.
· A reseller who promises to modify or cancel the owner's contractual obligation to the complex in which the timeshare property is located.
The following tips will help you protect your investment if planning on buying a Mayan Palace timeshare:
Look up the reseller’s name on the web and check his background. Click on official sources for complaints about the person. Also Mayan palace timeshare reviews can help you on this one.
Ask about the promotion and strategies of advertising the reseller will do on the unit. Make sure you will be involved in the process and receiving reports. If they are simply publishing the unit on a resale list, it might not be worth it doing business with him.
One sign of a serious deal is a reseller who charges fees after the timeshare sale. If they ask you to pay an upfront fee, make sure you’ll getting a refund for it in the future. Always ask for the fees beforehand.
Get everything in writing. Read the contract carefully to ensure that it matches the verbal promises you have received. It should include the services that the reseller will run, as well as the fees they will have to pay and when. If the deal is not what you expected or wanted, do not sign the contract.
Always take your time to read the full documents before signing a contract and don’t let the sellers or resellers, put you under pressure, which is typical of the mayan timeshare scams as you can learn in the reviews.
We invite you to read the following Mayan Palace timeshare reviews and share your experiences with Mayan Palace timeshare.
Compramos un tiempo compartido en MAyan PAlace puerto Penasco, Mexico e. El dia siguiente decidimos cancelarlo. Los agentes no nos responden a nuestro reclamo. Deseamos cancelar el contrato. Pagamos todo con nuestras tarjetas de credito. Ahora que busco en internet me doy cuenta del gran fraude que son el Groupo Mayan.
y hasta cuando pudieron cancelar, yo estoy en la misma siituacion ahorita, quiero cancelar .
Tried to have reservations in Grand Luxxe which we had just purchased last year and they told me that only a room was available. We had purchased one week for a bedroom with a kitchen and another week with one bedroom. Today they told me that we would not receive any of the benefits ie. Computer hook up because we were seniors and did not have to pay a yearly fee. We have been members for some 15 years and this has never happened before.
Buenas tardes, mi esposo y yo compramos un tiempo compartido , en Mayan Palace, en Junio 2010, como ustedes dicen, todo lo pintan tan lindo, uno compra sin tiempo de "pensar" y razonar. Hemos pensado en dejar de pagar, pero nos da miedo que las consecuencias sean nefastas para nuestro record crediticio y no sabemos si alcanzan a afectarnos en nuestro pais.
Adquiri un tiempo compartido en Mayan Palace en año 2009. Nunca lo he utilizado sin embargo he pagado por intentar vender o deshacerme de este problema ya que considero que a uno lo convencen con mentiras. no h elogrado nad ay no creo lograrlo alguna recomendacion que me puedan dar?
we have been subjected to a sales pitch at a Mayan Palace, where they convinced us to invest in their timeshare program with promises of vacation exchanges for stays anywhere in the world and a possibility of listing unused weeks through affiliated brokers. They insisted on signing that day and when we inquired about cancellation they specifically mentioned a 5 business day no-questions-asked cancellation period , without which we would not have signed up for anything. Upon doing research on the Internet about customer satisfaction with their program we found numerous complaints about the misrepresentations they make about availability of such trade-ins, impossibility of getting the rates they describe from the brokers, and their persistent attempts at refusing to honor cancellation policy, which, as we understand, is based on Mexico law.
Were you able to get your money back?
We are in the same boat.
Thanks
I bought a timeshare from Mayan Palace in Mexico. I already paid $13,000 and I feel that the information at the presentation was misrepresented, a total scam. I paid $9,000 in Cancun and then called them because I realized that we paid for very limited usage so they changed the contract for no additional fees. I went to Mexico and they did an upgrade for $8,500 more. I only paid $4,500 which left a balance of $4,000. My husband calls them due to many irregularities and comes to an agreement to only pay $2,00 and not the remaining balance of $4,852. However we have not signed this new contract yet, we don't even know what changes were made.
Mayan Palace, cancun resort.when we were there Dec 2008, we were misled by the rep. we wanted to cancel the contract right away but they wouldn't let us saying it's against law, we have not used the resort at all since and now found out we could have canceled it. we paid in full because we didn't want to have a bad credit.
My husband and I just got back from Cancun this week. When we arrived in Cancun, we were approached at the airport by a man who offered us tourist information and a free breakfast at a "Mexican owned hotel" to introduce us to the hotel. He never said it was a timeshare presentation. We did not realize this until after the next day when we looked at the paperwork he had given us, but there was no number or contact information on the paperwork so we had no way to call and cancel. We decided to go ahead and attend the breakfast and what was stated to be a 90 minute presentation. We were taken to the Mayan Palace in Playa del Carmen and were there almost all day. Everytime we said no to our sales person, a manager would come over and add more promises. We were told we could rent our weeks without a problem--they stated they were always over 90% full--and the resort would pay us money for the weeks that we rented, so that we could trade weeks through one of the resort exchange companies and would actually make money by not using our weeks. We were also told that we would not have to pay any maintenance fees if we did not use our weeks. We finally agreed to purchase a week of Grand Mayan and put down a substantial credit card deposit. When I asked about a 3 day right to cancel, which I thought was standard in the US, we were told that did not apply in Mexico. They also included an extra week for "free" if we would purchase and pay within 30 days and then offered us a free week to return this year. After we got home and started investigating this company on the internet, we realized that the price we paid was horrendously inflated, way more than the going price and what other people have paid, and was an outright scam.