PUEBLO BONITO Timeshare COMPLAINTS
Pueblo Bonito, Pueblo Bonito Emerald Bay, Pueblo Bonito Sunset Beach, Pueblo Bonito Rose, Pueblo Bonito Pacifica, Pueblo Bonito Blanco, Samba
- Legal Name:
- Operadora de Inmuebles Los Arcos S.A. de C.V.; Terra pacifica S.A. de C.V.
- Resort sales locations
- Cabo, Mazatlan.
- Resort collections
- Concord Servicing Corporation, Phoenix, AZ.
- Rental Companies:
- Suite Getaway, Elite Retreat
- Hotel Representatives:
- Sergio Cayeros, Tele Gutierrez, David Larson, Alfredo Ramirez, Briselda Ahumada, Eugene Miller, Veronica Escamilla, Roberto Guzman, Melanie Glazier, Omar Alvarez.
In this section you will find valuable information about Pueblo Bonito Fractional ownership business. If you´re thinking or you already closed a deal on buying a timeshare in Pueblo Bonito resorts, since there is some content on importat review sites that consist of people giving their opinion about their timeshare buying experience with several resorts, including Pueblo Bonito membership reviews in the same sites.
Pueblo Bonito is known for being part of large resort chain with great status and prestige, wich owns other many resorts dedicated to commit fraud on selling luxurious timeshare units. And same as the other resorts, it is certainly luxurious and stands for its large and beautiful buldings, offers outdoor activities such as golf, tennis, entertainment, event services and restaurants of an excellent level located all over Mexico´s most beautiful coasts.
But speaking of Pueblo Bonito fractional ownership (Pueblo Bonito Travel Club)selling it isn´t as good as they claim to treat their guests, as we can see in the Pueblo Bonito timeshare reviews and common complaints recently made.
Common complaints:
- Salesperson has the client sign a waiver giving up their 5 day right to cancel as it is a special one-day only offer.This is illegal in Mexico.
- Salesperson promise to sell their old timeshare to offset the cost of the new timeshare in the end the client is referred to resale company that does not sell the old timeshare and the client is stuck with two timshare and the maintenance fees for both properties.
- Complaints about Concord Pueblo Bonito & Pueblo Bonito Travel Club.
Pueblo Bonito timeshare reviews
This chain of resorts with a lot more premises around Mexico such a Pueblo Bonito Emerald Bay and Pueblo Bonito Pacifica has been target of many reviews by people pointing out bad experiences buying a timeshare.
Also, on the complaint board blog you can find content about Pueblo Bonito Sunset Beach timeshare in problems involving the resort.
The list is long, an involves the rest of Pueblo Bonito resorts listed at the beggining of this section and besides timeshare reviews clients even mention problems with Pueblo Bonito membership reviews, since the scammers and sales people tend to offer a membership update that in no way will benefit the clients
How they operate
The Pueblo Bonito ownership fraud usually starts with a convincing and charming sales person. Many people clainm that the seller invites couples in particular to a meeting, so they get the timeshare concept explanation about owning and sharing a private residence with other people every timeshare they travel and stay in a Pueblo Bonito resort.
The couples have a tour in the different unit areas that are said to be available for them to pick. In the end, buyers have claimed they received quite a different unit. They also tend to persuade customers to increase the membership level of the resort , wich has been target of critics in many Pueblo Bonito membership reviews. In case of non-registered customers, the seller will convince them to at least become a member.
They will ask if they own another timeshare that they no longer use and tell them that Pueblo Bonito will sell it to lower the price of the current timeshare that the customer buy, but in reality they are leaving everyone on a big debt after signing the contract.
If you are the victim of a timeshare scam, you can agree one of the Pueblo Bonito Sunset Beach timeshare problems about the pressure they put on you.
The worst part of the customers is that the seller will never teel you about the five days recession period in wich you can terminate the contract of timeshare. Not to mention that they also lie and say that it will be impossible to cancel the ccontract after signing it. This is a typical leading indicator of a timeshare scam. This las one tends to be a big complaint in the Pueblo Bonito timeshare reviews posted on Trip Advisor.
In conclusion
Like we said before, it is very well represented on the Pueblo Bonito Travel Club reviews posted online and on the common complaints listed above, that the scammer plague it´s getting bigger and bigger.
For the most part this happens in Mexico, such a beautiful and exotic country and it works because the sales people take advantage of the limited law knowledge of foreigners and tourist while on vacation in different country. Like the case of Pueblo Bonito Sunset Beach timeshare and problems that arise, not only about timeshare, but poor management and unpleasant from the staff , arter tourist reject timeshare meeting invitations.
Now, also reselling timeshare business is finding it´s way to scam and manipulate timeshare owners and convince them they could get a good amount of money for their old unit, setting up a false client with false ID documents that is ready to buy the unit at the moment. They send all tha fake information to the old unit owner, who is just ready to give it away in exchange of some "fees" for cleaning and maintenance, made up by the scammer. Finally the victim realizes he never received any money for this property and he was scammed.
If you are interested in investing in fractional ownership, we suggest you to find legitimate companies and being alert when doing business of this kind. Being alert on red flags could be a major help. Always make sure you look up the background of the seller online. In addition, it´s fair to suspect from sales people asking for an upfront fee, a trustworthy deal is made like a real state business is made.
Me trataron igual que a todos, mucha presión y muchas promesas hasta que firmé, es necesario que todos vayamos ante la profeco, para que investiguen y sancionen a estos rateros, Actuan de forma totalmente fraudulenta deberían prohibirles continuar con su negocio
Me trataron igual que a todos, mucha presión y muchas promesas hasta que firmé, es necesario que todos vayamos ante la profeco, para que investiguen y sancionen a estos rateros, Actuan de forma totalmente fraudulenta deberían prohibirles continuar con su negocio
Really bad experience trying to reserve a week with them, how can we all get together and put a stop to all this? I am puting a complain with profeco and see if they can do anything, please don't buy with them, advise anybody going to this resort to not even go to the presentation.
The main problem with Pueblo Bonito is their fictional timeshare memberships " that they sell with any benefits, really me and my husband actually are fighting against them for the cancellation, we cannot still paying for this, help please.
I purchased a floating bi-annual week for a 2 bd/2bath in 2009. I specifically designated the week to be deposited to RCI for trading power, and this was done with my 2010 week. We used the week in 2010 with no problem through RCI. In 2012, a friend wanted to take his wife on a nice vacation, so an attempt was made to book the week. PBSB advised the week had to be deposited and then used through RCI to book under a different name. So, I paid the fees and did so...but apparently PB never deposited the week and the reservation was made via points I already had in my account from my timeshare in Montana. Silly me, holding that they would do as I asked when I purchased, I've gone forward with both points and weeks exchanges with RCI and never really noticing the deficit. Every other year, the holding company has had NO PROBLEM finding me to pay the nearly $800 maintenance fee, but couldn't seem to be bothered to send me anything else...like "hey, you've paid for 3 years and not made a reservation thru us". Funny...not so funny...I've actually been back twice (with another week planned in May) but apparently NOT USING MY WEEK. I called to discuss this with the company. Apparently a supervisor is ONLY available via email. The lady who I spoke with kept repeating off the same sheet of paper "you have to call us every year to deposit your week. If you don't use your week or call and deposit your week, it just goes away". Hmmmm...my $800 bill doesn't seem to go away. Operadora de Inmuebles Los Arcos S.A. de C.V.; Terra pacifica S.A. de C.V. (Pueblo Bonito) takes care of itself...but can't be bothered to take care of their owners. I pay every other year and then don't show up for 7 years...and not one call, letter or email...like "can we help you make a reservation" or "just a reminder of our process/policy"? I've reviewed my contract...not a word. I was advised there is an "addendum". So, I asked for a copy of my contract to be sent to me, which they advised would be done over email. And...nothing. No email.
Too bad. I bought because I really love its location and beauty...but I can't abide passive thievery via fine print and addendum ploys. I'll keep my timeshare in Montana...they're awesome and send me notices regularly. They even call me once a year to see how they can improve services. Now that's a way to treat an timeshare owner!
TENGO 2 TIEMPOS COMPARTIDOS EN EMERALD STATE MAZATLAN Y MONTECRISTO SIEMPRE SEMANA DE PASCUA ... TENEMOS 10 AÑOS CON LA MEMBRESIA Y SOLO 1 AÑO HEMOS PODIDO USAR NUESTRA SEMANA.... YA QUE SIEMPRE ESTA OCUPADO Y LAS SEMANAS QUE NOS OFRECEN FECHAS DE RESERVACION QUE NI AL CASO....
SCAM. SCAM, SCAM....by fast talking , numbers throwing mass sales agent.. It ruined our trip to cabo just going thru this grueling 3 hour scam...And if you leave early, you LOSE the perks they offered you up front to attend (50% off this and that) when 75% off is offered all day, everyday on the street.. TOTAL SCAM..
This place has been a scam for years. We bought in 2010, and in 2013, we wanted to sell it. Our salesperson (Jennifer Youngs), made all sorts of promises, referred us to a company to help sell our current time share (another scam company), promised the "first Greg Norman deigned golf course in Mexico", said the resale value on the unit we bought was high, said she would help us sell if we ever wanted to sell, said she would be available to help with anything that went wrong, etc. NONE OF THAT WAS TRUE. We paid off our unit in 2015 after realizing the resale value is about $1, plus the transfer fee of $300 to the resort if you can get them to authorize the transfer of title. We have tried contacting Jennifer, who says she never said she would help us sell, will not help, and referred us to the same company who tried to scam us the first time she referred us to them. We have not received any bills since paying off the timeshare, but now a collections notice ended up on my credit because they say we owe $8k. I assume that is some kind of maintenance fee, but it doesn't add up based on the fee in our contract (the one we don't have an original copy of since they don't give you a copy). This place is a scam and these people would be arrested. The US should add scams like this to travel advisories to these places.
El señor OMAR ALVAREZ es un mentidoso de categoría... nos prometió y aseguró que ellos se encargarían de vender nuestro time share.. QUE FALSO... que mentira más descarada... eso no es posible.. preferimos perder $2,775.00 (down payment) que hacer negocio con un grupo de calañas mentirosos... es una barbaridad que lo hagan con los propios Latinos..
No gasten un solo centavo en este resort, nada de lo que prometen cumplen , ademas las cuotas de mantenimiento son carisimas! no vale la pena para nada pagar tanto dinero por tan mediocre servicio , ahorrense su tiempo y dinero , no acepten ir a sus presentaciones de tiempo compartido , es puro gancho.