ROYAL ELITE Sandos Resorts Timeshare COMPLAINTS

We were victim of fraud by Sierra who was recommend by Sandos (Royal Elite). We still making monthly payment with the financial company.They lied and deceived us. Past recisision period. We are wondering if we could cancel our timeshare contract?

I own a timeshare at Royal Elite , Jalisco, Puerto Vallarta. Two weeks before my arrival with 12 guests I was sent Forfiture documents. I now believe I have nothing. I was forced to rent at the highest rate available, 5 x my maintenance fee per unit! This is wrong. I was devastated. This could happen to anyone. I read my contract, I knew the law. I just never believed they could be sold cold. I was left with nothing.

Somos titularers de una membresia en el Sandos Caracol desde 2005. Nos afiliaron a RSI, HSI a Sierra, etc. Pagamos cuotas en todos ellos. El motivo de nuestra inversión, fueron las rentas que nos prometiron. Pasados unos años, no hemos recibido ninguna renta, seguimos pagando afiliaciones, ahora me piden que pague $2000 de mantenimientos.  Además  cuando quisimos hospedarnos la segunda vez que volvimos nos dieorn una habitacion muy diferente a la que nos  enseñaron cuando fuimos a la presentación.

My partner and I bought fractional ownership in Cancun, Mexico at Royal Elite . Signed contract on November 16, 2010.We have paid a deposit on our credit card of $4,326, and like most we have signed something saying we won't cancel.  Would like to cancel the contract and recuperate my money.

En nuestro viaje de bodas nos atraparon los vendedores de tiempo compartido de Royal Elite Sandos Caracol. gastamos casi $25,000 , compramos por promesas que nos hicieron y mas a delante nos dimos cuenta que eran totalmente falsas. Ahora ya no contestan ninguno de nuestros correos. Compramos hace menos de un mes, sabemos que existe un periodo de 5 dias para poder cancelar nuestro contrato, pero lamentablemente nos dimos cuenta muy tarde  que fuimos engañados, nos gustaria recibir asesoria y saber que podemos hacer para recuperar nuestro dinero y cancelar el contrato.

I have realized that we have been scammed by Royal Elite. We purchased in Nov last year. We are currently paying it but we don't use it. I cannot afford the maintenance fees .We are looking for information about how to get rid of our Timeshare.

We attended a presentation at Royal Elite sales person talked a good story and convinced us his company, could sell our UVC timeshare and our RH timeshare. Once those were sold, we agreed to purchase a membership with his company for $40k USD. Of course, we had to pay a "transfer fee". The transfer fee was also supposed to be reimbursed to us on the sale of the two timeshares. All we had to do was pay the transfer fee and provide proof of ownership of the two timeshares. We provided proof of ownership, and of course the transfer fee was paid before we left the presentation. The last contact we have had with them was an email 5 months ago advising he had received all the necessary paperwork and the transfer as in process.

I need to cancel a sandos royal elite membership I signed contract on the 6th of April and emailed to cancel on the 10th April and was told someone would get back to me ASAP it is the 27th and i have not heard one word from them i paid $4,000 as down payment but really wish to get out of this contract and get my money back. Can somebody help me?

Recien compre una membresia en Royal Elite vacation club en el Hotel Sandos de Playa del Carmen y creemos que nos han engañado necesitamos ayuda para cancelar dicha membresia y recuperar nuestro dinero Muchas Gracias por su ayuda.

• claudiaApril 12, 2012, 10:12 am

  hola no puedo creer lo que leo no entiendo porque no les envian una carta documento a traves de un abogado , nadie puede obligaRTE A QUE PAGUES ALGO SI TU SITUACION ECONOMICA NO TE LO PERMITE O SI SIMPLEMENTE DECIDIS QUE YA NO LO QUERES . FIJATE QUE HAY RECURSOSO LEGALES . NADIE PUEDE OBLIGARTE A PAGAR