SUNSET GROUP Timeshare COMPLAINTS

Una pesadilla de la cual quisiera despertar ! no es posible que hayamos pagado muchisimo dinero por una membresia que no podemos usar ! puras mentiras nos dijeron , nos engañaron totalmente, ayuda !

I got scammed by Carlos. It happened last year and I was 26 years old. I asked him "Can I rent my weeks yearly guaranteed?" and of course he said "YES! Guaranteed, we can rent it out if you will not use them". He also did not tell me about the maintenance fees. I signed the contract and the rest is history. It was unfortunate that I took his word. He is a Filipino and I am as well and I trusted his words. Lesson? Never engage in a transaction base on words. Consult an expert before making a final decision. A very costly lesson indeed.

Dont waste your money with sunset group , those people the only thing that they know to do is scam people , dont trust if they tell you that is gonna be the investment of your life or stuff like that , if you have one quit as soon as posible, good luck.

adquirí un contrato de tiempo compartido con sunset en cancun el día 15 de enero y como hago para cancelarlo soy de Panama

I bought 2010, after i signed contract with them, in 24 hours i decide to cancel it, but they give us a hardtime, they said after you signed, it mean done, i told them in American any contract signed, we have the right to cancel the contract in 3 days, he told me too bad it Meixco not american, and i told him ok i will call my credit card company fraud charge, then he said my Florida office will take you to the Court. the manager give us some writing said guaranteed will buy back same price or more after one year. 3 years ago i call in to sell them back, but they said we don't buy back now, because we still have a lot didn't sell it. I bought 6 years already never go back there, recently i want go for one week with double suit room, but i have to change my time, the repesenttive Mr. Francis Gomez told me they only can give me a samller room, so i ask i bought timeshare with VIP package, that how you take your VIP, he hange up my phone,
so i call back another guy told me he is in the meeting now. Any Way this company all liers, and customer service very bad, never trasfer to their superviser. I hope we can go together suit this company.

The sunset group are such a scam, they give us a tour while serving us alcohol, they made it sound such good deal, never told us that after signing only had 5 days to cancel, we trusted them, we though to read everything after our holidays, but it was to late, when we got home we call, they said we were a 2 days late, they bully and force us to pay full price $47,000.00 USD. For a timeshare that we don't use, this was 6 years ago, of course they told us they will buy back same or better price or will rented out for us, but guess what they are a bunch of liers, scammers, thieves, that pry on innocent people. We don't think we will never get our money back, but they keep bulling us to keep paying for maintaining fees, we don't want nothing to do with this place anymore, we can't afford to keep wasting our money like this, we having asking them to take it back they say they can't, if we don't pay they trait to take us to collection, what kind of people is this, they scam over $55,000 USD already, we live in Canada, if anybody can help us please to get out of this bad situation, we will be so appreciate

Muy mal estas personas, solo abusan de la confianza de las personas para vender algo que ni siquiera es verdad, no recomiendo jamas pararse por este resort, es una lastima que teniendo ciudades tan bellas se aprovechen asi de esta forma, quiero mi dinero de vuelta,

el numero telefonico 3314625467 de que ciudad es?
he llamado y me dicen que el numero no existe, no esta disponible o fuera de area .
es telefonia fija o movil?

Tricky cloacks, dont buy with this resort, they only want to sell you something that "doesnt exist" , i mean , i bought months ago a timeshare with this guys but i dont receive ANYTHING about what they promised before.. so take your precautions when you get near this resort.

Lastima que una ciudad tan linda tenga a estos estafadores de tiempo completo buscando esta nueva forma de atraco.
Lastima que en este país a diferencia de otros sean blandos y permisivos con estos estafadores llegara un momento en que los turistas se cansen y la demanda de los viajes a este destino se vean afectados por estos estafadores.
Endurecer las leyes frente a esta estafa y mayor protección del gobierno mexicano a los, consumidores y futuros turistas.