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RAINTREE VACATION CLUB Timeshare COMPLAINTS

Raintree Vacation Club, Club Regina

RAINTREE VACATION CLUB Timeshare COMPLAINTS
  Legal Name:
Regina Club S.A. DE C.V.
  Resort sales locations
Los Cabos, Puerto Vallarta, Cancun.
  Resort collections
Aspen National Collections, Brooksville, FL & Grand Junction, CO
Hotel Representatives:
Claudia Perez, Sharon Hall

Common Complaints:

  • All of their clients were imposed Special Assessments on one or several occasions which, in effect, doubled their yearly maintenances fees without stating the specific reason for the additional assessment fee.
  • Raintree has increased their maintenance fees at higher rates than were outline in their contracts.
  • Raintree Vacation Rentals.

Raintre Toll Free Phone number:
1-800-424-6532

Local Pnone number:
317-805-9167

To receive more information about Raintree timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
281 Complaints
  • RenéApril 12, 2012, 10:14 am

    Hola, tengo un tiempo compartido con Raintree (Regina) y no quiero pagar la Cuota Especial (Special Assesment). No establece en ninguna parte del contrato que estoy obligado a pagar montos especiales cuando a ellos se les ofrezca o necesiten. Habrá algo que se pueda hacer? Mi hermano también es dueño de una membresía vacacional.

  • ThomasApril 12, 2012, 10:14 am

    I  purchased a membership at raintree because I have  2 more memberships, but when I went to the presentation at regina club the seller told me that they could sell my  other 2  memberships,  so I thought  that it would be an easy way to get  rid of my  other 2 timeshares and I bought a membership with raintree, the problem it ´s that the seller guaranteed me the sale of  my  other 2 memberships in 90 days.   There has been more than 120 days and my 2 timeshare haven´t sold yet as the seller told me.

  • SamApril 12, 2012, 10:14 am

    we purchased a membership for $3550, it is supposted that we were going to receive $1775 per year and at the end of two years we were going to recover what we invested and the rest of the money for the next years it would be a profit for us, until this moment we didn´t used the membership, we didn’t received profits and  on the contrary  we have had to invest more money for the maintenance fee.

  • KarenApril 12, 2012, 10:14 am

    We were misleaded to bought a membership by raintree, we bought it as a timeshare investment because the seller guaranteed us that the rent of our membership  will be for sure, but that was only one of a thousand of lies that he told us,  we tried to cancel our membership through Profeco but we were out of our 5 days recession period.

  • YairApril 12, 2012, 10:14 am

    I went to Cancun to spend a wonderful vacations, but were ruined by Raintree, I really love Mexico but resorts like raintree are affecting the image of Mexico and now I don´t want  to come back, I´m posting this because I want to prevent  other tourists to be scammed like me , raintree sold me a membership, it was the worst  deal I have ever done  in my life, the salesman told me all kind of lies,  he lie to me in order to get his commission, I don´t recommend raintree so if you go to Cancun stay away from this resort , you don´t want to be scammed like me and other tourists that I found on internet.

  • SteveApril 12, 2012, 10:14 am

    My parents are American seniors they are 80 years old and they were scammed by raintree, they lied to my parents to get their money, I want to  help them to get a refund  but I don’t know how, if anybody can help me, I will appreciate.

  • JamesApril 12, 2012, 10:14 am

    I purchased 10k in a membership at  raintree, they promised me to rent my 4 weeks before may,  today we are in July and they have not communicated with me, I don´t know what to do ,should  I do something or should  I continue waiting?

  • GrahamApril 12, 2012, 10:14 am

    I want to get rid of my timeshare. It is paid off and 2010 fees are paid. I even paid an special assessment this year. I simply want out but I do not want to pay any upfront fees. I am tired of being taken advantage from timeshare scammers. If you represent me, would I pay only after the contract is cancelled?
    Thanks?

  • EmyApril 12, 2012, 10:14 am

    I was refer by a friend who canceled her timeshare contract with you, I have the same experience but with raintree, they told me that they will trade in my Mayan Palace for $12,000 US dollars. I paid $17,000 as a down payment because the value of the membership was $25,000 and the rest of the money was going to be sent to me as a profit.

  • MeghanApril 12, 2012, 10:14 am

    !!!!!!!!!!!!Dont do it. dont even go to the presentation, you will be put down by sleaze balls attemting to make you feel like you ned something you dont. SUCH A WASTE OF VACATION TIME. These people are not honest, and WILL LIE/change paperwork and prices while shoving drinks in your face. I saw it first hand and barely escaped with my money and sanity...sleazy and not trust worthy. I went to a presentation Aug.5 2010..was quoted one maintenance fee in the beginning...at 775.00.....which was then changed to 820.00 without consent...which we were lucky enough to have pointed out to us by the mexican clerk and recorder!! The waiter continued to bring the free alcohol, and then when we were unsure of the fees..the salesperson accused us of being DRUNK, verbatim. There are random fees that continue to pop up and the sales people they have hired to explain the fees are RUDE and very unprofessional, taking advantage of every minute they have you in their grasp. Call me crazy but I only do business with honest straighforward people who can actually explain what they are selling and dont rely upon champagne to loosen purse strings. We caught them in 2 lies and then found they had withheld a finance fee....we were so angry by the time we left..the manager even admitted that his sales people were unprepared and misinformed....hmmmm???? DO NOT DO IT...there are better options. Seriously...we almost got totally screwed by these folks. NO!!! The resort isnt even that great..ask them if the display unit is what ALL the units look like???? hmmm??
    ~~~~Any of the nice comentarios you read anywhere are resort sales marketing team trying to clean up their PR MESS....they receive bad reviews for a REASON. RUN AWAY. I wish I had read this forum before we went...I am still pissed about this a week later. These people need to find an honest way to sell their product...which is NOT high quality anyway. FAIL.

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