REAL CLUB Timeshare COMPLAINTS
The Royal, Gran Caribe Real, Gran Porto Real, Real
- Legal Name:
- Razon Social: Club Real Resort S.A. de C.V.
- Resort sales locations
- Localidades: Cancun, Playa del Carmen
- Hotel Representatives:
- Andres Garcia Blumentritt, Jose Luis Romano, Adriana Gutierrez, Isabel Ortiz, Yessica Altamirano, Art "Turi" Martinez, Lorena Salvatori, Gricelda Vielma Jurado, Hever Rebeles, Marcela Perez, Mariana Ceron, Jessica Juarez, Marcos Vallado, Elisa Pere
Common Complaints:
- Salespeople claim that the all-inclusive fee is per night, when in reality it is per person per night
- Promise to rent out their timeshare weeks as a financial investment and to pay off the membership. In reality, clients are referred to a third party agency that charges a listing fee and does not complete the rental.
- Claims that Club Real was better than all timeshares and they are completely different because the salesperson can sell your weeks to other members and potential members who they have lined up ready to buy them.
Real Club Phone number:
Phone number +52 998 287 5792
Fax +52 998 287 4407
Fax EU & Canada 1 800 838 3014
Toll Free EU &Canadá 1 800 832 8033
Mexico Toll Free: 01 800 546 7438
Toll Free: 01 800 546 7435
I have been member from Real Club since 2001, never had any problem, and they have honored everything they said. Great Club. Invested 30 k and every penny is worth it!!!
recently I increased my points usage with the promise of renting several weeks a year for $6,000.00 US Dls a week. It was a lie, the company they were registering my weeks with never recieved the forms or fee to register it with them.
Why would a timeshare resort give you a free weekend in a wonderful destination for free, or for a very low price? The answer is simple: because there will be some strings attached. That means that you will have to sit through one of their timeshare presentations, and their main goal is to get you to buy a timeshare ownership.
People should learn from their experiences from a timeshare company without any brand name. Normally, this company has no reputation in that field.
I went to a presentation with Real Club, the pressure they put on you is intense. Please be clever enough to avoid them when they approach with a stupid offer
My dear friends don't waste your money please, this resort is a fraud!!!!
Thank God that I didn't go for this presentation. Even I had an approach by Real Club some months back and they said that I will get free package, gift, cool drinks after I attend a presentation if I win in raffle draw. They called me next day and asked me to attend the presentation but I smelled something fishy about it and so I didnt go for it. Now I realized that they really trick people and take money.
Soy miembro de real club desde el 2006 y francamente no e tenido problemas y comparando los precios con otros resort es mucho más barato. Ejemplo 4 días en el Barcelona en Cancún 800 dll por persona éramos 3 total 2400 dll. En real 81 dll por persona diario fueron 740 dll los cuatro días por los tres te atienden de maravilla además hay nuevos cambios más hoteles con la nueva fusión
My husband and I just purchased a Real Club timeshare. Our salesman, said only to deal with him. We have had questions and inquired about reservations. We are not clear on how to proceed with reservations or using our weeks at other resorts. We haven't had answers to our questions. When I called the reservations number in our printed materials, the prices quoted us were nothing like we were promised in the presentation.
I was promised that they would purchase my old timeshare for $30,000 US but nothing happend. They completely misrepresented the benefits. I want to cancel my contract and I have problems contacting them.