REAL CLUB Timeshare COMPLAINTS
The Royal, Gran Caribe Real, Gran Porto Real, Real
- Legal Name:
- Razon Social: Club Real Resort S.A. de C.V.
- Resort sales locations
- Localidades: Cancun, Playa del Carmen
- Hotel Representatives:
- Andres Garcia Blumentritt, Jose Luis Romano, Adriana Gutierrez, Isabel Ortiz, Yessica Altamirano, Art "Turi" Martinez, Lorena Salvatori, Gricelda Vielma Jurado, Hever Rebeles, Marcela Perez, Mariana Ceron, Jessica Juarez, Marcos Vallado, Elisa Pere
Common Complaints:
- Salespeople claim that the all-inclusive fee is per night, when in reality it is per person per night
- Promise to rent out their timeshare weeks as a financial investment and to pay off the membership. In reality, clients are referred to a third party agency that charges a listing fee and does not complete the rental.
- Claims that Club Real was better than all timeshares and they are completely different because the salesperson can sell your weeks to other members and potential members who they have lined up ready to buy them.
Real Club Phone number:
Phone number +52 998 287 5792
Fax +52 998 287 4407
Fax EU & Canada 1 800 838 3014
Toll Free EU &Canadá 1 800 832 8033
Mexico Toll Free: 01 800 546 7438
Toll Free: 01 800 546 7435
I bought a membership from Real Resorts back in December from Alberto Garcia and Adele - a british woman - fort 44000 USD, they told me this membership had a very high exchange power but I find myself unable to go even to Orlando, a destination where pretty much anyone with a modes time share membership can go. Truth is they got me pretty good, these people are con artists and they will tell you anything you wanna hear in order to sell you a membership. Unfortunately for me I paid cash so, when I tried to get my money back, I could not reach anybody. The person whe read me the contract, some Jassive girl, was the ruudest woman I 've ever encountered in Mexico, I don't understand why she works there. STay away from Real Resorts, they are thieves!!
Real Club in cancun refuses to refund my money for this timeshare which I requested because they did not give us what they promised. I need help to force a time share organization to refund all payments after the proper cancellation of the contract.
Real Club what they sell it is a right of use, where they offer 30% discount of RACK RATES,not on regular rates YOU are BUYING ONLY AIR, It is a Program designed to scam tourist by Francisco Aranda Director of Real Club, selling over 45 millions usd a year taking advantage of tourists
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tengo un tiempo compartido en real club necesito ayuda para cancelar me prometieron una semana gratis y precios muy bajos y cuando fui con mi famila no regalaron mi semana y los costos eran mucho mas baratos en recepcion que usando la menbresia